Midhun Mohandas
Summary
Accomplished professional with extensive expertise in Leadership and Team Management, Strategic Planning and Execution, and HR Management. Demonstrates exceptional skills in Administration and Facility Management, Training and Development, Mentoring and Coaching, Project Management, Procurement, RC, AMC, and Vendor Management. Adept at leveraging Communication and Interpersonal Skills alongside Emotional Intelligence to drive organisational success.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Sr Mortgage Advisor
Ksquare Mortgage Advisory
Dubai, UAE
05.2024 - Current
- Prioritised tasks effectively under tight deadlines, ensuring quality service delivery at all times.
- Navigated challenging negotiations to secure favourable loan terms for clients.
- Led training sessions for junior advisors, fostering a culture of continuous learning within the team.
- Assisted clients in understanding complex mortgage terms, enhancing client trust.
- Forged strong relationships with estate agents to streamline mortgage processes.
- Coordinated closely with underwriters to expedite the approval process without compromising due diligence procedures.
- Managed a portfolio of high-value clients by providing tailored mortgage advice.
Deputy Manager – Training, Operations and Admin
D Global
08.2020 - 05.2023
- Responsible for long-term planning and developing concrete processes and actions in alignment with the company’s mission
- Devising and implementing a comprehensive strategy that aligns with the business objectives
- Responsible for maintaining and ensuring constant communication with clients, managers, staff, and vendors for proper operations of the company
- Analyze product effectiveness, conduct product evaluations, feedback implementations, and streamlining priorities
- Conduct training sessions, workshops, effective induction, and orientation sessions for employees/trainees ranging the strength of 25-50
- Deployed different methodologies like CBT, Simulators, Classroom instructions and practical
- As an Instructor, tailormade individual training plans to address needs and expectations, conduct assessment for team performance to identify opportunities for coaching and guidance
- Implement LMS for tracking and managing training activities
- Ensure the efficiency of existing processes and procedures and refine them when needed to enhance employee potential
- Track the staffing requirements and hire new employees as essential in line with the company’s expansion policies and hiring protocols
- Ensure that operational activities remain on time and within the projected operational budget
- Identify TNA within the organization through surveys, assessments, and consultation with department heads and employees
- Lead, inspire, and support a large team within a time-sensitive and demanding environment and motivate the team to perform at their best
- Reviewing and forecasting training department budget to the Management and Submitting monthly/quarterly reports to management and clients
- Responsible for developing and executing the operational procedures as per norms and customer prerequisites
- Work closely with legal and safety departments to ensure activities are always in compliance
- Manager in charge of inventory and material management, conducting yearly audits and submitting reports
Assistant Manager – HR, Admin
D Global
07.2017 - 07.2020
- Handled the recruitment process, which included job postings, resume screening, conducting initial interviews, coordinating, and scheduling interviews with candidates and hiring managers
- Responsible for preparation of offer letters, managing visa and travel process, also ensuring comprehensive induction and orientation of new employees into the dynamic environment
- Led talent reviews and implemented succession plans and retention strategies for key talents with sheer confidentiality and competency
- Developed training programs by identifying training needs and executed learning and development plans by sources obtained from both in-house and external agencies to equip individuals to develop the necessary skills to achieve business goals efficiently
- Played an active role in assessing and diversifying manpower requirements, preparing, and reviewing budgets, and forecasting
- Oversee employee disciplinary meetings, terminations, investigations and smooth offboarding processes
- Conduct performance management process, setting performance managing objectives and performance reviews
- Meticulously served as a point of contact for employees of diversified verticals for addressing HR-related concerns and questions
- Administering employee benefits programs, company gatherings, and team-building activities
- Manage and generate reports and analytics to support HR decision making and provide data-driven insights to assist in policy development and HR strategies
Indian Navy
07.2001 - 07.2016
- Posted onboard various Warships, Operational, and Training Establishments as office in-charge
- Faculty for Radar, ECDIS, Ship and Helicopter simulators, Operations room management, Tactical Plots
- Incharge of Training Design and Evaluation Cell
- Manpower and logistics planning involving the strategic coordination and optimization of personnel and resources to ensure the efficient functioning of an organization
- Liaison with higher echelons, vendors, and contractors
- On-ground exposure in crisis and disaster management
- Oversee the security of the organization, implementing protocols and procedures
- Enforce health and safety regulations, conducting regular inspections to identify and mitigate potential hazards
Education
Masters - Sustainable Maritime Operations
Plymouth University
Plymouth 05.2022 - 05.2024
Graduation - Public Administration
India Gandhi National University
06.2012 - 06.2015
Diploma - Nautical Operations
Cochin University of Science and Technology
07.2010 - 08.2011
Skills
- Leadership and Team Management
- Strategic Planning and Execution
- HR Management
- Administration and Facility Management
- Training and Development
- Mentoring and Coaching
- Project Management
- Procurement, RC, AMC, and Vendor Management
- Communication and Interpersonal Skills
- Emotional Intelligence
Certification
- Project Management Professional (PMP) Certification, Project Management Institute
- Impactful Training Design and Delivery, Asian College of Teachers
- Internal Auditor Course, ISO 21001:2018
- Fire and Industrial Safety
- Helicopter Controller Course
Languages
English
Hindi
Malayalam
Tamil
Awards and Accolades
2024 - Hunger and Hustle award for Excellence
2022 - Outstanding Employee
2021 - Outstanding Employee (Runner up)
2006 to 2016 - Outstanding student at various Naval Courses
Timeline
Sr Mortgage Advisor
Ksquare Mortgage Advisory
05.2024 - Current
Masters - Sustainable Maritime Operations
Plymouth University
05.2022 - 05.2024
Deputy Manager – Training, Operations and Admin
D Global
08.2020 - 05.2023
Assistant Manager – HR, Admin
D Global
07.2017 - 07.2020
Graduation - Public Administration
India Gandhi National University
06.2012 - 06.2015
Diploma - Nautical Operations
Cochin University of Science and Technology
07.2010 - 08.2011
Indian Navy
07.2001 - 07.2016
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