Midhuni Eldhose
Kolenchery,India
Summary
Dedicated and versatile professional with 4+ years of experience across accounts, administration, and finance operations, including one year as Accounts & Administration Assistant at Bharat Gas Agency and three years in the Personal Loan Department at Bajaj Finance. Skilled in billing, documentation, loan processing, and customer relationship management, with additional training in medical coding (ICD-10-CM, CPT, HCPCS). Adept at multitasking, ensuring compliance, and delivering efficient support in fast-paced environments.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Loan Processing & Customer Relationship Executive
Bajaj Finance
Kerala, India
12.2019 - 12.2023
- Assisted customers in personal loan applications, ensuring accurate documentation and eligibility checks.
- Coordinated with credit and verification teams to process and approve loans within stipulated timelines.
- Managed customer queries, follow-ups, and issue resolution, ensuring high satisfaction.
- Achieved and exceeded monthly loan disbursement targets through effective client relationship management.
- Maintained records of loan files, agreements, and compliance documents as per company policies.
Accounts & Administration Assistant
Bharat Gas
Kerala, India
06.2018 - 11.2019
- Managed customer billing, invoice preparation, and cash collection.
- Maintained accurate accounting records including sales and vendor payments.
- Coordinated with customers for new connections, refills, and service requests.
- Prepared and updated statutory registers, documentation, and compliance reports.
Education
Bachelor of Arts - English
M G University
Kerala 04.2014 - 04.2017
Medical coding
Cigma Medical coding academy
Cochin 04.2024 - 06.2024
Skills
- Accounts & Administration: Billing, invoicing, vendor payments, compliance documentation, report preparation
- Finance & Customer Service: Loan processing, eligibility checks, client relationship management, query resolution, target achievement
- Medical Coding: ICD-10-CM, CPT, HCPCS coding, healthcare documentation, claim processing, accuracy & compliance
- General Office Skills: MS Office (Word, Excel, Outlook), data entry, record management, communication & coordination
Languages
English
Advanced
Hindi
Intermediate
Malayalam
Native
Timeline
Medical coding
Cigma Medical coding academy
04.2024 - 06.2024
Loan Processing & Customer Relationship Executive
Bajaj Finance
12.2019 - 12.2023
Accounts & Administration Assistant
Bharat Gas
06.2018 - 11.2019
Bachelor of Arts - English
M G University
04.2014 - 04.2017