Miguel Angel Martinez Romera

- Lead the full tendering lifecycle for multiple service categories across four schools, including canteen/catering services, school uniforms, IT equipment procurement, maintenance contracts, and cleaning services, overseeing RFP design, supplier evaluation, commercial negotiations, and contract award.

- Lead vendor sourcing, evaluation, and negotiation to secure optimal pricing, high service quality, and additional non-tuition revenue opportunities.

- Implemented purchasing policies and procedures to ensure compliance with organisational standards.

- Streamline operational processes across campuses, improving efficiency, transparency, and response time to stakeholders.

- Coordinate with finance, legal, compliance, and procurement departments for contract reviews, payment cycles, auditing, and documentation control.

- Develop new revenue-generating initiatives through sponsorships, school events, commercial services, and partnership programs.

- Fully responsible for managing school trips from start to finish, including planning, vendor selection, contract negotiation, logistics, budgeting, risk assessment, compliance, and post-trip reporting.

- Provided support to students in classroom activities, fostering a positive learning environment.

- Collaborated with educators to implement effective teaching strategies that enhanced student engagement.

- Monitored student progress and behaviour, offering feedback to improve academic performance.

- Facilitated communication between teachers and parents regarding student development and achievements.

- Facilitated interactive group activities to enhance social development of pupils.

- Supported pupils during field trips, ensuring safety whilst enhancing their learning outside of the traditional classroom setting.

- Participated actively in regular staff training and professional development opportunities offered by the school.

- Developed tailored financial solutions for clients to meet diverse banking needs.

- Utilised excellent communication skills to explain complex financial terms simply.

- Developed strong relationships with customers to promote loyalty and retention.

- Promoted digital banking services to enhance customer convenience and bank efficiency.

- Managed multiple contact channels simultaneously, including telephone, email and webchat.

- Advised customers on product offerings and services enhancing overall customer satisfaction.

- Managed account inquiries and resolved issues promptly ensuring customer loyalty.

- Conducted financial assessments to provide personalised recommendations and guidance.