Mikhail Ishchenko

• Managed relationships with international clients across Europe, Asia, CIS, and the Middle East.

• Conducted negotiations and customer consultations in English and Russian..

• Consistently exceeded sales targets and performance KPIs.

• Resolved client concerns while coordinating with internal teams to ensure customer satisfaction.

• Managed relationships with business owners and corporate clients.

• Conducted client meetings, presentations, and negotiations.

• Maintained long-term client relationships through excellent customer service.

• Managed daily restaurant operations while ensuring exceptional guest experiences.

• Worked extensively with international guests, particularly visitors from Japan, South Korea, and other Asia-Pacific countries.

• Maintained high standards of hospitality and customer service during peak business periods.

• Delivered high-quality customer service in a busy hospitality environment.

• Worked effectively as part of a team during peak service hours.

• Maintained excellent presentation and service standards.