Summary
Overview
Work History
Education
Skills
Timeline
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Mikhel Moses Magpuyo

Mikhel Moses Magpuyo

System Administrator
Dubai

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Proficient in Desk Jobs pertaining to Windows Operating System and Microsoft Office Applications. Knowledgeable in Online communication such as Teams, Outlook, JIRA and other Web-based tracking tools.

Overview

11
11
years of professional experience
6
6
years of post-secondary education

Work History

Origami System Administrator

Advisen PHL Inc
Philippines
05.2020 - 01.2023
  • Maintenance, configuration, and reliable operation of Origami applications.
  • Monitoring usage, user limits/roles & storage planning.
  • Lead-support in research and development to continuously improve the Origami platform.
  • Lead support efforts via designated process (JIRA), making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
  • Responsible for performing and carrying out routine Data imports and Bulk Data Updates.
  • Provide documentation and technical specifications to key stakeholders/Lead for planning and implementing new or upgrades to the application.

Research Analyst

ITPPL Inc
Philippines
02.2016 - 05.2020
  • Data research, analysis and preparation
  • Develop and prepare investigative reports on securities or assets for insurance company use
  • Prepare and assemble data sets, corresponding forms and other materials for client use
  • Develop, modify, execute, and support new or existing statistical programs in support of research projects
  • Conduct research site visits and data audits to assess adherence to protocol procedures and appropriate data collection practices.

General Transcriptionist

oDesk
Philippines
11.2014 - 12.2015
  • Transcribes recorded dictation, such as medical and general terminology, into written form
  • Knowledgeable and proficient in Express Scribe Transcription Software.
  • Audio recording to written format and tasked with ensuring incorrect grammar and spelling are cleaned up and corrected prior to submission of a written draft.
  • 60-70 Words Per Minute capability.

Outbound Telemarketer

Opinionology
Philippines
08.2011 - 05.2014
  • Collaborated and communicated across organizational levels to derive new strategies for reaching broad range of customers and document progress.
  • Conducted survey and inquiries from client-based data information and tasks.
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
  • Cold called over 100 potential customers per day to help with marketing efforts and increase sales.

Education

Bachelor of Science - Nursing

Brokenshire College of Davao City
Davao City, Philippines
06.2005 - 03.2011

Skills

XML/XSLT/JSON Coder

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Timeline

Origami System Administrator

Advisen PHL Inc
05.2020 - 01.2023

Research Analyst

ITPPL Inc
02.2016 - 05.2020

General Transcriptionist

oDesk
11.2014 - 12.2015

Outbound Telemarketer

Opinionology
08.2011 - 05.2014

Bachelor of Science - Nursing

Brokenshire College of Davao City
06.2005 - 03.2011

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Mikhel Moses MagpuyoSystem Administrator