Milad Khoshsolatan
Dubai,Uae
Summary
Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
12
12
years of professional experience
Work history
Manager of operations
Iranzamin Restaurant
Dubai, UAE
02.2022 - Current
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Designed and implemented training to further develop staff based on business goals.
- Developed organisational policies for administrative oversight and internal controls.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Created digital file classification system for company-wide use.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Controlled resources by department or project and tracked use in software .
- Worked flexible hours, covering nights, weekends and bank holidays.
- Increased customer satisfaction by resolving issues.
- Managing a restaurant with an average of 200 customers per day.
- Increase employee efficiency due to 40% increase in sales.
- Prevent material wastage and return 5% profit.
Project manager
Panam Nama (Facade Engineering)
Tehran, Iran
09.2019 - 10.2021
- Prepared and managed project plans from end to end, meeting required milestones.
- Assured project documentation followed internal quality standards.
- Improved efficiency and productivity by acquiring new skills.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Evaluated performance of teams and individuals, offering detailed feedback to drive improvement.
- Assessed equipment and material needs, sourcing cost-effective, timely solutions.
- Achieved quality and safety compliance through rigorous manufacturing monitoring.
- Coordinated labourers and suppliers to meet strict construction deadlines.
- Managed planning and execution of Planned Preventative Maintenance (PPM) to minimise production disruption and machine downtime.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Delivered services to customer locations within target timeframes.
Project coordinator
CREC Holding Company
Tehran, Qom, Isfahan, Beijing , Iran, china
06.2015 - 08.2019
- Represented organisations at seminars, conferences and business events.
- Created digital file classification system for company-wide use.
- Resolved project-related issues promptly, preventing disruptions in workflow.
- Collaborated with project teams in gathering user requirements and developing project plans.
- Streamlined processes to improve and optimise office operations.
- Recommended process improvements in project management methodologies to enhance workflow efficiency.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Used Microsoft Word and other software tools to create documents and clear communications.
Quality control assistant
Saman Window
Tehran , Iran
09.2012 - 02.2013
- Assessed functionality and performance of manufacturing parts and materials.
- Corresponded with teams and across sites to consistently apply best practices across organisation.
- Graded materials clearly for correct onward processing.
- Tested and classified materials according to detailed specifications.
- Removed faulty products and parts for repair or recycling.
- Developed and implemented tactical solutions to resolve problems, enabling optimised customer satisfaction.
- Monitored and assessed quality performance to gauge progress.
- Kept databases updated with relevant technical documentation and reports.
Education
Diploma of Education - Industrial engineering
QIAU University
Qazvin 10/2011 - 02/2013
Bachelor of Engineering - Urban planning
QIAU University
Qazvin 02/2013 - 07/2017
Skills
- Strategic planning
- Operational support
- Department management
- Contract management
- Financial risk analysis
- Team building
- Social media marketing
- Problem-solving
- Customer-focused
- Communication skills
- Marketing
- Google Workspace
- Leadership
- Time management
Languages
English
Fluent
Affiliations
- Ability to learn in a short time to face new challenges
- Strong aptitude for identifying issues, developing innovative solutions, and implementing them efficiently.
- Proficient in prioritizing tasks, managing deadlines, and optimizing workflow to achieve goals efficiently.
- Proficient in relevant software, tools, and technologies essential for the role, with a willingness and ability to learn new ones as needed.
- Cooking or baking: Exploring new recipes and experimenting with different cuisines.
- Traveling: Exploring new cultures, cuisines, and landscapes.
Timeline
Manager of operations
Iranzamin Restaurant
02.2022 - Current
Project manager
Panam Nama (Facade Engineering)
09.2019 - 10.2021
Project coordinator
CREC Holding Company
06.2015 - 08.2019
Quality control assistant
Saman Window
09.2012 - 02.2013
Diploma of Education - Industrial engineering
QIAU University
10/2011 - 02/2013
Bachelor of Engineering - Urban planning
QIAU University
02/2013 - 07/2017
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