Milan Jain
Dubai
Summary
Sales Professional with 18 years’ experience in various sales roles, including Business Development. Strategic Deals, Account Management, and Regional Sales Leadership. Have developed a robust skill sets in account management, networking, pipeline building, sales forecasting, contracting, bookings and revenue generation. 11 Years in Middle East doing Direct Sales and Partner Management, selling AI Solutions, SaaS products, Professional Services and consistently achieving/overachieving annual quotas. Known for excellent communication & customer presentation skills, commercial structuring and negotiation skills. Exposure to various sales methodology i.e. MEDDIPIC, Sales Hood etc. Worked matrixed environments and can collaborate effectively with cross-functional team across different time zones.
Overview
18
18
years of professional experience
Work History
Regional Sales Leader
Nuance Communications (a Microsoft Company)
04.2016 - 09.2024
Company Overview: US based Multinational corporation operating worldwide with cutting edge AI solutions for customer service & Healthcare
- Build MENA presence for Nuance and drive business growth across Middle East, North Africa and Turkey (Hired as an Enterprise AE and in one year promoted to a Enterprise Regional Sales Leader role)
- Scaled Nuance presence with 20+ large enterprise accounts from one enterprise account in 2016
- Consistently hitting 130%++ of annual quota for last 5 years
- Built and scaled the partner ecosystem with more than 50% business being lead through through partners
- Opened customer footprints across different industry verticals i.e
- FSI, Telecom, PS, Travel & Retail etc in UAE, KSA, Qatar, Egypt
- Successfully transitioned customers from old perpetual licensing models to ARR based licensing Model and contributed towards the goal of stabilizing the sales and revenue consistency for Nuance
Account Manager, Practice Sales, Regional Sales Manager
Wipro Limited
10.2009 - 04.2016
Company Overview: Wipro is a USD 8Bn global corporation focused in Software Development, Consulting, Outsourcing and Infrastructure Services
- Drive Contract Center & ICT Services in India
- Participate in large ICT outsourcing deals
- Drive Contact Center Application Services Growth for Middle East
- In 3 years grew the region from USD ~3Mn to USD 5Mn+ in Annual Revenue for Contact Center Applications from GCC (Except KSA)
- Increased share of wallet to 2x on all strategic account
- Built new revenue streams within Contact Center Application Services
- Established strong partnerships with key players Avaya, Cisco, Verint, Aruba, HP, etc
- Grew the team size from 20 billable engineers to 40+ billable engineers
- Participated and won large outsourcing deals exceeding USD100mn+ in India and ME
Key Account Manager
Orange Business services
05.2007 - 09.2009
Company Overview: Orange Business Services is one of the largest global telecom operator with both Internet and SI focus in India
- Manage Key Accounts for Orange India, focusing on revenue protection, revenue growth and customer happiness
- Successfully managed key accounts for Orange India, including one large Global Account
- 100% customer retention
- Delivered a ~30% revenue growth in assigned strategic accounts
- Through upsell and cross sell, built new revenue streams with managed services offerings
- Acquired 2 net new logos for Orange India
Sales Representative
VFM Systems
06.2006 - 04.2007
Company Overview: VFM is a Bangalore based niche SI focusing on Network Optimization and Security solutions and services
- Pipeline Building & New Client Acquisition
- Acquired the first Email security client for the company
- Built a people 10x people to the quota through cold calling & various field activities
- Promoted to next level with a combination of hunting & farming accounts
Education
MBA -
04.2006
Skills
- Strong Sales Middle East Experience
- Accurate Sales Forecasting
- Direct Sales
- Partner Sales
- Account Planning
- Territory Planning
- Presentation Skills
- Pipeline Management
- Contract Negotiation
- Relationship Management at all levels
Significantcareeraccomplishments
- Nuance Presidents Club Qualifier in 2019, 2020, 2022
- TITAN Award 2014 for Best Practice Sales across India, Gulf & KSA regions
- Consistently recognized with career growth and promotions throughout my career.
Personal Information
Nationality: Indian
Timeline
Regional Sales Leader - Nuance Communications (a Microsoft Company)
04.2016 - 09.2024
Account Manager, Practice Sales, Regional Sales Manager - Wipro Limited
10.2009 - 04.2016
Key Account Manager - Orange Business services
05.2007 - 09.2009
Sales Representative - VFM Systems
06.2006 - 04.2007
Indian Business Academy - MBA,
Similar Profiles
Ibtisam SayyadIbtisam Sayyad
Software Engineer at Nuance Communications a Microsoft CompanySoftware Engineer at Nuance Communications a Microsoft Company
Ninad KhatriNinad Khatri
Manager, Talent Acquisition at Microsoft IndiaManager, Talent Acquisition at Microsoft India
Anshul PatidarAnshul Patidar
Senior QA Engineer at Nuance Communications (Microsoft Company)Senior QA Engineer at Nuance Communications (Microsoft Company)