Milanie Reyes Saez, PMP
PROJECT & OPERATION MANAGEMENT OFFICER | OFFICE MANAGER | C-LEVEL EXECUTIVE ASSISTANT | SALES LEARNING AND DEVELOPMENT SPECIALIST
Dubai
Summary
Successful Project and Office Administrator with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient in Microsoft Office Suite, SAP, SFDC, Jira, Microsoft Project & Oracle. PMI Certified Project Management Professional (PMP) and MBA candidate specializing in Strategic Management and Leadership.
Overview
17
17
years of professional experience
2026
2026
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Administrative Officer Cum Sales L&D
Zaintech
04.2024 - Current
- Contributed to successful initiatives by providing essential administrative support and office management
- Improved communication within the organization through regular updates on policies & procedures
- Evaluated training program effectiveness, adjusting content as needed to maximize learning outcomes
- Aligned training programs with organizational goals, ensuring that learning initiatives directly supported overarching business objectives
- Streamlined training process for new hires, accelerating time to productivity
- Developed competency frameworks, enhancing effectiveness of career development plans
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions
- Analyzed and evaluated training effectiveness and program outcomes
Executive Assistant to the VPGM, CFO & CCO
Honeywell Building Technologies
02.2021 - 04.2024
- Reduced meeting preparation time by creating agendas, gathering relevant materials, and setting up conference rooms
- Safeguarded sensitive company information through strict adherence to confidentiality protocols when handling documents and communications
- Contributed to project success by tracking progress, coordinating resources, and ensuring timely completion of deliverables
- Maintained a professional image for the Leadership Team through polished written correspondence and exceptional interpersonal skills in face-to-face interactions
- Facilitated smooth executive transitions by training incoming assistants on procedures, responsibilities, and software tools
- Demonstrated adaptability by seamlessly adjusting to shifting priorities while maintaining focus on long-term goals set forth by the VPGM
Regional Account Administrator
Honeywell Building Technologies
09.2011 - 02.2021
- Developed comprehensive project plans outlining clear objectives, milestones, timelines, and resource requirements
- Streamlined project coordination by implementing efficient communication channels and documentation practices
- Championed change management initiatives within the organization to support successful adoption of new processes or systems related to regional projects
- Served as a key liaison between internal teams, stakeholders, vendors, and clients to facilitate smooth project execution
- Established effective project reporting mechanisms, providing regular updates to senior leadership and stakeholders on progress, risks, and opportunities
- Facilitated cross-functional collaboration for seamless execution of complex projects involving multiple departments
- Optimized resource utilization by developing accurate project forecasts based on historical data and current trends
- Enhanced team collaboration by organizing regular meetings, fostering open communication, and promoting knowledge sharing among team members
- Reduced project delivery times by closely monitoring timelines and addressing potential delays proactively
- Implemented continuous improvement initiatives to enhance overall project management processes within the organization
- Coordinated training sessions for new team members, ensuring they were well-equipped with essential skills to contribute effectively to regional projects
- Monitored project progress, identified risks and took corrective action as needed
- Reported regularly to managers on project budget, progress, and technical problems
Executive Assistant Cum Sales Executive
Arab Domain Information Technology
12.2007 - 08.2011
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed
- Processed travel expenses and reimbursements for executive team and senior management group
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments
- Served as a liaison between departments to facilitate effective communication throughout the company
- Organized and coordinated conferences and monthly meetings
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals
- Coordinated participation in trade shows and conferences aimed at increasing brand awareness among potential clients and industry peers alike
- Recognized and resolved compound problems that affected upper-level management and business initiatives
Education
MBA -
Lincoln University of Business and Management
Bachelor in Science - undefined
University of the East
Skills
Leadership
Confidentiality
Office Management
Strategic Management
Task prioritization
Project Management
Business Process Improvement
Risk Management
Business Planning
Sales Performance Management
Team collaboration
Financial Management
Agile Methodology
Policy and procedure modification
Project planning and development
Project monitoring and tracking
Certification
PMI Certified Project Management Professional (PMP)
Erp Exposure
- SAP
- SFDC
- Concur
- LEAP
- NEX
- Documentum
- Jira
- Microsoft Project
- Oracle
- SharePoint
- OneDrive
Timeline
Administrative Officer Cum Sales L&D
Zaintech
04.2024 - Current
Executive Assistant to the VPGM, CFO & CCO
Honeywell Building Technologies
02.2021 - 04.2024
Regional Account Administrator
Honeywell Building Technologies
09.2011 - 02.2021
Executive Assistant Cum Sales Executive
Arab Domain Information Technology
12.2007 - 08.2011
Bachelor in Science - undefined
University of the East
MBA -
Lincoln University of Business and Management