Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
Milica Milosavljevic

Milica Milosavljevic

Sales Associate
Dubai

Summary


Dedicated, ambitious and methodical individual with good interpersonal skills and willing to learn and develop new abilities. Reliable, dependable and often seeking new responsibilities with in a wide range of employment areas.

Creative mind, quick decision making and strategic thinking in handling tasks and resolving problems.

A passionate traveler, seeking new experience and meeting new people

and different cultures.


Overview

7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Cashier

Hermes
08.2022 - Current
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Cashier

Zara
01.2019 - 06.2022
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Processed customer refunds and exchanges according to established guidelines.

Sales Associate

Zara
06.2017 - 01.2019
  • Greeted customers and helped with product questions, selections and purchases.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Bachelor of Science in Law -

Faculty of Law
Pristina
10.2007 - 12.2013

Skills

  • Computer skills
  • Time management skills

Software

  • Windows Office

Interests

  • Environment protection
  • Painting
  • Self-care
  • Books
  • Music

Timeline

Cashier

Hermes
08.2022 - Current

Cashier

Zara
01.2019 - 06.2022

Sales Associate

Zara
06.2017 - 01.2019

Bachelor of Science in Law -

Faculty of Law
10.2007 - 12.2013

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Milica Milosavljevic Sales Associate