MILLICENT AMOAH

• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
• Completed store opening and closing procedures and balanced tills.
• Helped store management meet standards of service and quality in daily operations.
• Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.

· Greet and welcome guests in person and on phone; answer and direct inquiries to designated department.

· Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.

· Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.

· Manage front office reception area by cleaning and organizing desk and visitor lobby.

· Develop and utilize effective filing and retrieval systems, and maintain office supplies by placing orders and evaluating new products.

• Restocked and organized merchandise in front lanes.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.