Mina Thabet
Dubai
Summary
Experienced Oracle Storekeeper with over 3 years in inventory management and warehouse operations. Proficient in using Oracle ERP and Microsoft Excel to maintain accurate inventory records and enhance supply chain efficiency. Recognized for excellent organizational skills, attention to detail, and problem-solving abilities, contributing significantly to streamlined logistical operations and optimal stock levels.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Head Storekeeper
Orascom Construction Limited
12.2020 - Current
- Efficiently managed inventory to ensure smooth operations
- Maintained optimal stock levels to meet organizational needs
- Organized storage facilities to maximize space and ensure easy access
- Ensured precision by recording inventory transactions using Oracle software.
Contact Center Team Leader
Xceed
12.2018 - 12.2020
- Supervised a team of customer service representatives to achieve performance targets
- Provided coaching, feedback, and handled escalated customer inquiries
- Prioritized team morale and created a positive work environment.
Technical Support Specialist
Xceed
01.2017 - 12.2018
- Provided technical assistance to end-users, diagnosing hardware and software issues
- Maintained accurate records of customer interactions and escalated complex issues when needed.
Call Center Agent
Orange
01.2014 - 01.2017
- Provided solutions for billing issues, service plans, and technical support inquiries
- Delivered exceptional customer service by assisting with troubleshooting and maintaining follow-up calls.
Education
Bachelor's degree in Accounting -
Suez Canal University
Ismailia, Egypt12.2014
Skills
- Microsoft Excel (Expert)
- Oracle ERP (Proficient)
- Warehouse Management (Expert)
- Customer Service (Expert)
- Data Entry (Expert)
- Adobe Photoshop, Premiere, After Effects (Intermediate)
- Mobile Development (Intermediate)
- Programming (Intermediate)
- Problem Solving (Expert)
- Administration and Documentation (Expert)
- Android Software Development (Intermediate)
Certification
- Flutter Advanced-Clean Architecture with MVVM, 09/01/23
- Deep Dive into Clean Architecture in Flutter, 10/01/23
- Flutter & Dart Complete Development Course, 05/01/23
- Introduction to HTML5, 01/01/23
- Introduction to CSS3, 01/01/23
- Advanced Styling with Responsive Design, 02/01/23
- Interactive JavaScript, 02/01/23
- Flutter Bloc and MVVM, 08/01/23
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
References
Malak Saad, Warehouse Manager, Orascom Construction Limited, malak.kileny@orascom.com
String Art
I create intricate and detailed portraits using a technique called string art. This involves stretching colored threads over precisely positioned nails fixed onto a wooden frame. By carefully arranging the threads, I am able to craft visually compelling portraits with a unique blend of texture and geometry. This form of art requires patience, precision, and a strong sense of composition.
Timeline
Head Storekeeper
Orascom Construction Limited
12.2020 - Current
Contact Center Team Leader
Xceed
12.2018 - 12.2020
Technical Support Specialist
Xceed
01.2017 - 12.2018
Call Center Agent
Orange
01.2014 - 01.2017
Bachelor's degree in Accounting -
Suez Canal University
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