Mira Seif
Dubai
Summary
Accomplished Marketing Manager at Waynah Properties, adept in digital marketing and team leadership, significantly increased property sales through innovative strategies. Excelled in customer relationship management and social media engagement, demonstrating exceptional problem-solving skills and a results-driven approach. Managed diverse teams, fostering collaboration and achieving notable success in market positioning and brand representation.
Overview
4
4
years of professional experience
Work History
Marketing Manager
Waynah Properties
01.2024 - Current
- Successfully developed and executed comprehensive marketing strategies to increase property sales
- Led a team of 4 marketing professionals to create engaging content, manage social media channels, and execute targeted advertising campaigns.
- Implemented CRM systems to optimize lead generation and customer relationship management
- Collaborated with sales teams to develop effective lead nurturing programs and improve sales pipeline efficiency.
- Utilized market research and analytics to identify target audiences, analyze market trends, and optimize marketing efforts.
- Served as the public face of the company, representing the brand in various media and public relations activities.
- Generated a strong following on social media platforms through innovative content creation and community engagement.
Owner/Manager
Marvel Cafe
06.2022 - Current
- Managed the cafe's social media presence, creating engaging content and interacting with customers.
- Prepared and served a diverse range of beverages and snacks, ensuring adherence to high-quality standards in a fast-paced environment.
- Directed daily operations of the café and PlayStation floor, managing service for 50-60 clients daily.
- Maintained cleanliness and organization, fostering a welcoming atmosphere for patrons.
- Assisted customers with game selection, provided technical support for gaming consoles, and ensured an optimal gaming experience.
- Managed customer orders, handled financial transactions, and operated cash registers utilizing the Amin system for accurate and efficient payment processing.
- Engaged with customers to address inquiries and offer personalized recommendations, enhancing the customer-focused environment
Administrative Assistant
Al Wadi Hotel
05.2021 - 06.2022
- Provided comprehensive administrative support to hotel management, including meeting scheduling, document preparation, and travel arrangements.
- Identified and addressed administrative needs, streamlining overall office operations.
- Coordinated and executed multiple successful conventions, forums, and events, ensuring seamless organization and delivery.
- Interacted with guests, addressing inquiries about accommodations and events, and fulfilling special requests.
- Contributed to the hotel's success by assisting in marketing initiatives, particularly during peak seasons, to attract new clientele.
Salesperson
Jad Mobile Store
08.2020 - 03.2021
- Processed sales transactions with accuracy, providing customers with detailed information regarding their purchases.
- Managed the company's social media presence, including the Instagram page. This involved creating engaging content, responding to customer inquiries and messages, and growing the brand's online community.
- Handled all aspects of social media marketing.
- Educated customers on new technologies, explained software updates, app installations, and general device usage.
- Resolved technical issues, addressed software glitches, and provided device troubleshooting assistance.
- Managed inventory, restocked merchandise, and ensured the availability of the latest phone models.
Education
Health Sciences
AlBaath University
Homs08.2023
Skills
- Digital Marketing
- Social Media Marketing
- Staff Management
- Customer Relationship Management (CRM)
- Teamwork and Collaboration
- Problem-Solving
VOLUNTEERING EXPERIENCE
Volunteer, Al-Wadi Association, Homs, Syria 2023
- Provided humanitarian aid and support during the Syrian earthquake, contributing to relief efforts and assisting affected communities.
Skills: Humanitarian Aid, Community Support, Disaster Relief
Medical Emergency Volunteer, The American Canadian Board For Professional Training, Syria 2022
- Delivered volunteer first aid services, offering immediate medical assistance and support during community events and emergencies.
- Skills: First Aid, Emergency Response, Community Health
Organizer, AlBaath University, Syria 2022
- Assisted in organizing and planning the 2021-2022 student graduation ceremony.
- Skills: Event Organization, Planning, Coordination
Volunteer, Al-Wadi Association, Homs, Syria 2020
- Participated in assembling and distributing food boxes to support communities in need during the COVID-19 pandemic.
- Skills: Food Distribution, Community Service, Pandemic Response
Timeline
Marketing Manager
Waynah Properties
01.2024 - Current
Owner/Manager
Marvel Cafe
06.2022 - Current
Administrative Assistant
Al Wadi Hotel
05.2021 - 06.2022
Salesperson
Jad Mobile Store
08.2020 - 03.2021
Health Sciences
AlBaath University
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