Miran Nadim
Dubai,UAE
Summary
Dynamic professional with expertise in business development and client relations, adept at communication and negotiation to drive successful outcomes. Demonstrates critical thinking and problem-solving skills, ensuring customer service excellence while managing risk and time effectively. Skilled in event operations and crowd management, with technical production knowledge enhancing relationship management capabilities. Committed to leveraging these competencies to achieve strategic career goals in a challenging environment.
Overview
5
5
years of professional experience
15
15
years of post-secondary education
Work history
Ushering & Event Management
Dubai
2021.10 - 2021.12
- Provided guest assistance and ensured seamless navigation.
- Coordinated logistics and inspections for smooth operations.
- Supported security and crowd control measures.
Business Development Associate
Mohammad Ali Ahmed Trading L.L.C.
Dubai
2020.12 - 2021.07
- Conducted market research and identified key clients, driving business growth.
- Developed long-term client relationships, increasing repeat business.
- Secured new business opportunities and partnerships.
- Built trust with stakeholders across multiple levels.
Sales Associate - Customer Service
Sharaf DG
Dubai
2017.06 - 2017.08
- Delivered excellent sales service and after-sales support.
- Assisted customers with product selection and solutions.
- Managed returns and exchanges while maintaining customer satisfaction.
Operations & Backstage Management
SS Events
Dubai
2017.04 - 2017.06
- Coordinated guest arrivals, seating, and ticketing operations.
- Oversaw entry processes and backstage logistics.
- Supported security functions to ensure smooth event delivery.
Education
Bachelor of Business Administration -
Indus University
2017.01 - 2020.01
Higher Secondary - Commerce
The Central School
2004.01 - 2016.01
Skills
- Business Development & Client Relations
- Communication & Negotiation
- Critical Thinking & Problem Solving
- Customer Service Excellence
- Risk & Time Management
- Event Operations & Crowd Management
- Technical production knowledge
- Relationship Management
Accomplishments
- Expanded client portfolio within six months, strengthening market presence at Mohammad Ali Ahmed Trading L.L.C.
- Contributed to the success of EXPO 2020, a global event attended by millions.
- Consistently exceeded daily sales targets and built strong customer loyalty at Sharaf DG.
- Recognized for reliability and professionalism under pressure at SS Events.
Languages
English
Hindi
Arabic
Urdu
Timeline
Ushering & Event Management
2021.10 - 2021.12
Business Development Associate
Mohammad Ali Ahmed Trading L.L.C.
2020.12 - 2021.07
Sales Associate - Customer Service
Sharaf DG
2017.06 - 2017.08
Operations & Backstage Management
SS Events
2017.04 - 2017.06
Bachelor of Business Administration -
Indus University
2017.01 - 2020.01
Higher Secondary - Commerce
The Central School
2004.01 - 2016.01