Mirghani Diab
Dubai,UAE
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Freelancer
Freelance
Dubai, UAE
07.2024 - Current
Operations Supervisor
Gulf Warehousing Company Q.S.C
Doha, Qatar
11.2020 - 12.2022
- Managed 4PL logistics for QNB's archival storage facility SUDAN
- Directed and reviewed work plans for applications staff
- Led routines to ensure accurate inventory tracking
- Ensured adherence to company policies
- Liaised with vendors to manage software and hardware purchases
- Supervised operations to meet contract specifications
- Motivated and trained employees to maximize team productivity.
- Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
- Created and implemented strategies for improved operational efficiency, maximizing profit potential.
- Monitored health and safety measures for guaranteed compliance.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising the work of a 11-member team.
Assistant Manager - Projects
Agility Logistics- Doha, Qatar(Gulf Warehousing Company (QSC)
Doha, Qatar
03.2011 - 06.2015
- Oversaw relationships with major Qatari clients such as Ashgal, Amiri Guard, and GHD
- Led projects for nine departments within Ministry of Business and Trade
- Identified and pursued new business leads
- Ensured high levels of customer satisfaction with comprehensive problem-solving strategies
- Oversaw performance of multiple supervisory roles
- Supported Department-wide initiatives for Policy and Planning's management team
- Managed legislative information inquiries, ensuring timely and effective resolution
- Managed day-to-day functions of RMS/DMS
- Optimized project workflows to meet deadlines
- Managed improvement process for customer satisfaction, safety, and security
- Coordinated with Operations, IT, Transport, Finance and HR departments
- Collaborated with department leaders and project support staff
- Managed projects involving electronic records and document management systems
- Led inventory control initiatives and auditing processes
- Developed technical and commercial plans for RMS proposals in various tenders
- Executed yearly team assessments and managed professional development initiatives
- Increase Sales by 60%
- Managed customer accounts and invoices
- Directed project management for records digitization and key account handling in Qatari government
Sales Technical Support
DAL Diary Factory (CAPO)
Sudan
02.2010 - 03.2011
- Served as HHT Super User in Sales Technical Support
- Specialized in route track system management
- Updated customer routes and journey
- Defined pricing and promotional strategies on Route Track System
- Crafted and assembled strategic sales documents
- Generated and evaluated sales data using database tools
- Generated comprehensive reports on SKU distribution frequencies
- Trained sales personnel in HHT theory and practical application
- Offered field monitoring and created innovative sales strategies for regional manager
- Increase Sales by 50% while distribution cover up to 99% area
Teacher Assistant IT department
Garden City Collage for Science & Technology
Sudan
01.2009 - 02.2010
- Assisted teaching C and C++ programming in IT department
- Provided guidance on MS Office applications during lab sessions
- Managed exam coordination as Exams Controller
- Supported IT department with lab sessions on cryptography and network security
- Assisted teachers in delivering IT coursework on AI
- Taught computer maintenance for IT diploma course
IT systems administrator
Guidance and Endowments Corporation
Khartoum, Sudan
01.2007 - 01.2008
- Developed website with National Information Centre, Sudan
- Oversaw network repairs and maintenance
- Spearheaded establishment of IT procurement hub
- Developed presentation materials with PowerPoint and MS Office tools
- Managed office network and resolved technical issues
- Repaired and troubleshot computer systems and peripherals
- Developed documentation for senior leadership
- Represented Guidance and Endowments Corporation in guidance information bank at Islamic research centre
Education
Bachelor of Applied Science - Computer Applications
HAMDARD University
New Delhi / INDIA 10.2002 - 04.2007
Skills
- Warehouse operations, Warehouse management and Inventory coordination
- Logistical planning, Analyzing Information and Process Improvement
- Project Management, Presentations and proposals
- Client account management, Contract management and Invoicing
- Assets Management, Financial management and Physical resource management
- Logistics oversight, Production planning and Production reporting
- ERP Software, MS office, EDMS, WMS, SAP Applications, SharePoint and VAM
- Business development, Relationship Management and Leadership skills
- Correct Labeling
- Transportation
- Effective Communicator
- Crane Support
- Repair Parts
- Project Management
- Logistics
- Sap
- Relationship Building And Management
- Stock Inventory
- Procurement
- Cycle Counts
- Process Customer Orders
- Vs
- Operational Efficiency
- Team Leadership And Coaching
- Team Player
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Languages
Arabic
Native
English
Advanced
References
References available upon request.
Timeline
Freelancer
Freelance
07.2024 - Current
Operations Supervisor
Gulf Warehousing Company Q.S.C
11.2020 - 12.2022
Assistant Manager - Projects
Agility Logistics- Doha, Qatar(Gulf Warehousing Company (QSC)
03.2011 - 06.2015
Sales Technical Support
DAL Diary Factory (CAPO)
02.2010 - 03.2011
Teacher Assistant IT department
Garden City Collage for Science & Technology
01.2009 - 02.2010
IT systems administrator
Guidance and Endowments Corporation
01.2007 - 01.2008
Bachelor of Applied Science - Computer Applications
HAMDARD University
10.2002 - 04.2007
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