MIR MOHSIN ALI

• Maintain excellence in visual merchandising, ensuring all displays meet Samsung’s brand guidelines and reflect current marketing campaigns.
• Delivered expert knowledge on Samsung mobile and tablet devices, ensuring customers received accurate and up-to-date product information.
• Drive store revenue growth through consultative selling, cross-selling, and upselling strategies, consistently achieving or surpassing monthly sales targets.
• Led in-store training and mentoring sessions for retail partner staff and junior consultants to enhance product knowledge, improve customer interaction skills.
• Managed inventory processes, monitored stock levels, and collaborated with back-office teams to ensure product availability and timely replenishment.

• Created seasonal sales plans with varying stock and promotional strategies regularly.
• Led a team of sales professionals through performance monitoring, regular coaching, and motivation to exceed sales and service KPIs.
• An individual responsible for managing the overall functioning & maintaining the image of the store.
• Ensured the store consistently met sales targets and operated smoothly to maximize profitability and customer satisfaction.
• Prepared and reviewed weekly sales reports, using insights to develop action plans and improve overall store performance.
• collaborated in team meetings to analyze product performance trends, identify underperforming SKUs, and develop actionable plans to drive sales of high-demand items.

• Sales Executive (July 2008 – December 2010)

Promoted to Store Manager (January 2011 – January 2013)

• Oversaw daily store operations, including sales, staff supervision, inventory management, and customer service to ensure smooth and profitable functioning.
• Managed overall store operations, including sales performance, team supervision, inventory control, and customer service delivery.
• Trained, coached, and led a team of sales staff to meet individual and store-wide sales targets and maintain high service standards.
• Maintained accurate inventory records, ensured timely stock replenishment, and minimized shrinkage through effective controls.