Summary
Overview
Work History
Education
Skills
Interests
Software
Work Availability
Timeline
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Mirriam Muthiani

Mirriam Muthiani

Administrative Assistant
Abu Dhabi United Arab Emirates

Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Administrative Assistant

National House Trading Est
Abudhabi
07.2015 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Executed record filing system to improve document organization and management.
  • Managed relational database to store information for reference, reporting and analysis.
  • Interacted with vendors to purchase and set up equipment and services.
  • Scheduled office meetings and client appointments for staff teams.
  • Monitored office calendars to plan meetings, activities and travel to maximize productivity.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.

Retail Sales Cashier

Gulf Center for Cleaning Equipment
Mussafah
02.2020 - 08.2020
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered customer questions and helped find specific items.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.

Sales and Marketing Administrator

Kenya Marine Center
Mombasa
03.2013 - 06.2015
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
  • Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by [Number]% in sales.
  • Organized events and product presentations related to national conferences and conventions.
  • Led crisis management team and provided quick turnaround solutions.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Education

Business Management

Kenya Institute of Management
Mombasa Kenya
03.2009 - 06.2012

Human Resources Management

London International Studies And Research Center
UAE
01.2023 - 01.2023

High School Diploma -

Data Network Institute
Mombasa Kenya
09.2010 - 10.2010

Skills

Meeting minutes

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Interests

Travelling and Photography

Software

ERP I-STORE AND PEACHTREE SAGE 50

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Human Resources Management

London International Studies And Research Center
01.2023 - 01.2023

Retail Sales Cashier

Gulf Center for Cleaning Equipment
02.2020 - 08.2020

Administrative Assistant

National House Trading Est
07.2015 - Current

Sales and Marketing Administrator

Kenya Marine Center
03.2013 - 06.2015

High School Diploma -

Data Network Institute
09.2010 - 10.2010

Business Management

Kenya Institute of Management
03.2009 - 06.2012

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Mirriam MuthianiAdministrative Assistant