Mirza Hyder Hussain
Riyadh
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
5
5
years of professional experience
Work History
Administrator
Formula E
03.2024 - 03.2024
- Understood and balanced client and company priorities to achieve overall objectives.
- Evaluated team performance and highlighted opportunities to improve productivity and efficiency.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Administrator
Formula 1
03.2024 - 03.2024
- Evaluated team performance and highlighted opportunities to improve productivity and efficiency.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Transport supervisor
Saudi Games
11.2023 - 12.2023
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Planned transport solutions fo local and international clients.
- Evaluated team performance and highlighted opportunities to improve productivity and efficiency.
Depot manager
Misk Forum
11.2023 - 11.2023
- Promoted upcoming events to drive awareness, increase attendance and support client success.
- Managed support staff and vendor coordination to facilitate logistics during event.
- Coordinated logistics for large- and small-scale events to facilitate seamless execution.
- Directed a team of personnel, fostering collaborative and high-performance work environment.
- Monitored and enforced health and safety protocols to maintain safe work environment.
- Conducted vehicle tracking and temperature monitoring to maintain compliance with GDP guidelines.
- Spearheaded continuous improvement initiatives to streamline processes and reduce costs.
Event coordinator
Durrat Laylina Exhibition
10.2023 - 10.2023
- Coordinated event staff workflow and delegated tasks to maintain seamless flow of events.
- Worked with day-of event staff to minimise delays and disruptions using critical thinking skills to solve unexpected issues.
- Distributed event plans and schedule details to staff, driving operations through continuous follow-up.
Event coordinator
World Combat Games
10.2023 - 10.2023
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Created cost-effective haulage plans in line with customer expectations and service level agreements.
- Communicated with drivers to address accurate start times, load information and route issues.
Event coordinator
UNESCO world heritage convention
09.2023 - 09.2023
- Worked with marketing teams to promote event coordination services and build solid pipeline of prospective clients.
- Solicited client feedback to assess event success and uncover opportunities for improvement.
- Followed up with previous clients to verify satisfaction and seek out new event planning opportunities.
Customer service representative
Winnova Solutions
01.2021 - 06.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Answered constant flow of customer calls with minimal wait times.
Sales Assistant
Rataal Aluminium and Steel Company
08.2019 - 12.2020
- Developing and expanding territory through prospecting and lead generation, increasing customer base
- Ensuring high level of professional rapport is developed and maintained with all customers
- Ensuring execution of the commercial, promotional & strategic plans.
Talent Acquisition
Panzer
03.2020 - 09.2020
- Recruited and hired key leadership positions to strengthen management team
- Initiated corporate talent sourcing within different branches of the company
- Negotiated contract terms with professionals.
Education
High School Diploma - Hospitality & Aviation Management
NIHAM
Mumbai, Maharashtra2019
Intermediate - MPC
Chaitanya Junior College/Iqbalia Junior College
HYDERABAD03.2018
High School Diploma -
Syspro Technologies
Hyderabad, Telangana2018
Skills
- Ability to work under pressure
- Passionate and ambitious to progress
- Excellent grasping skills and a passion for learning new things
- Good public relation and customer relation management
- Capability to meet the changing demands of any kind of task
Languages
English
Advanced
Arabic
Fluent
Hindi
Native
Affiliations
- Health and Fitness
- Trekking
- Reading
Personal Information
Name & contact
Timeline
Administrator
Formula E
03.2024 - 03.2024
Administrator
Formula 1
03.2024 - 03.2024
Transport supervisor
Saudi Games
11.2023 - 12.2023
Depot manager
Misk Forum
11.2023 - 11.2023
Event coordinator
Durrat Laylina Exhibition
10.2023 - 10.2023
Event coordinator
World Combat Games
10.2023 - 10.2023
Event coordinator
UNESCO world heritage convention
09.2023 - 09.2023
Customer service representative
Winnova Solutions
01.2021 - 06.2021
Talent Acquisition
Panzer
03.2020 - 09.2020
Sales Assistant
Rataal Aluminium and Steel Company
08.2019 - 12.2020
High School Diploma - Hospitality & Aviation Management
NIHAM
Intermediate - MPC
Chaitanya Junior College/Iqbalia Junior College
High School Diploma -
Syspro Technologies