Hi, I’m
Mishal Jacob
Medical Receptionist
Ajman
Summary
. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
6
years of professional experience
Work History
Rehman and Rehmans Clinic
Receptionist
01.2021 - Current
Job overview
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Scheduled and confirmed appointments and meetings for senior management team.
DR Naizi and associates
Receptionist
06.2018 - 12.2020
Job overview
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
Dental and orthodontic
Medical Receptionist
12.2016 - 04.2018
Job overview
- Recorded, transcribed, and distributed weekly meetings
- Answered upwards of 20 phone calls daily, taking detailed messages
- Arranged appointments and ensured executives arrived at meetings with clients on time
- Maintained current and accurate medical records for patients.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
Education
Quiad E Azam University Islamabad
Bachelor of Arts
05.2021
Margala College Islamabd
Associate of Arts
04.2016
MatricFG Girls High School Islamabad
High School Diploma
03.2013
Skills
- Delivery Coordination
- Positive Attitude and Energetic
- Data Entry and Database Software
- Customer Complaint Resolution
- Operating Telephones
- Appointment Confirmation
- Patient Information Collection
- Reminder Calls
- Patient Appointment Management
- Making Appointments
- Automated and Manual Data Entry
- Lobby Maintenance
Additional Information
Hello Hope you are doing well? Still waiting for your reply. Receptionists deal with people every day, so it's important that you genuinely enjoy this aspect of the job. You might enjoy helping people or feel that you're good at dealing with sensitive situations. You could simply be a sociable character who takes pleasure from interacting with others and I enjoy fulfilling an individual's medical needs. That's why I think I am a good fit for this job.
Regards'
Mishal Jacob
Languages
English
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Timeline
Receptionist
Rehman and Rehmans Clinic
01.2021 - Current
Receptionist
DR Naizi and associates
06.2018 - 12.2020
Medical Receptionist
Dental and orthodontic
12.2016 - 04.2018
Quiad E Azam University
Bachelor of Arts
Margala College Islamabd
Associate of Arts
Matric
High School Diploma
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