MISHAL TARIQ
Al Barsha 1, Dubai,United Arab Emirates
Summary
Dedicate Customer Representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Front desk receptionist/Retail Worker
Sisters Beauty Lounge
Dubai, United Arab Emirates
07.2023 - Current
- Created welcoming atmosphere for visitors by maintaining clean and organised reception area.
- Handled customer complaints professionally, ensuring satisfactory resolution.
- Provided accurate information about company services to clients, enhancing brand image.
- Raised company reputation with high-quality customer care.
- Managed challenging situations to ensure customer satisfaction.
Catering supervisor/Customer Representative
Q's International Hotel, Sargodha
Sargodha-Punjab, Pakistan
01.2022 - 03.2023
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Provided top-notch support for increased customer satisfaction.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
Cashier/Catering Assistant/Customer Representative
Diet Plus Cafe
Sargodha, Punjab, Pakistan
01.2021 - 01.2022
- Provided excellent customer service, ensuring guest satisfaction.
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Assisted in training new staff members, fostering a supportive work environment.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Enhanced communication channels through regular updates on company policies and promotions.
- Managed high-volume customer queries simultaneously through effective multitasking.
Education
Associate of Science - Faculty of Science
Maridian Collage of Punjab
09.2016 - 08.2018
High School Diploma -
Presentation Convent High School
08-2015
Skills
- Customer relationship management
- Cash handling
- Problem-solving
- Sales expertise
- Outstanding customer service
- Customer complaint management
- Problem solver
- Cash and card processing
Languages
English
Fluent
udru
Proficient (C2)
Punjabi
Proficient (C2)
Hindi
Advanced (C1)
Timeline
Front desk receptionist/Retail Worker
Sisters Beauty Lounge
07.2023 - Current
Catering supervisor/Customer Representative
Q's International Hotel, Sargodha
01.2022 - 03.2023
Cashier/Catering Assistant/Customer Representative
Diet Plus Cafe
01.2021 - 01.2022
Associate of Science - Faculty of Science
Maridian Collage of Punjab
09.2016 - 08.2018
High School Diploma -
Presentation Convent High School
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