MISHAN THAPA
Nepal
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Waiter
Damac Properites UAE
Dubai, UAE
2024.02 - Current
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Explained dish components clearly to inform customers' decisions.
- Delivered excellent customer service through friendly and polite interaction.
- Accommodated special dietary requests, enhancing customer dining experience.
- Handled payment transactions to guarantee smooth customer checkout process.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
Education
Diploma - Commerce
Janasewa high school
Nepal 2021.03 - 2022.02
Skills
- Alcoholic beverage serving laws
- Patient and calm nature
- Serving techniques
- Friendly disposition
- Dining etiquette knowledge
- Payment Processing
- Product knowledge
- POS Systems
- Order processing
- Upselling
- Clear communication
Timeline
Waiter
Damac Properites UAE
2024.02 - Current
Diploma - Commerce
Janasewa high school
2021.03 - 2022.02