Mitchelle Awuor
Dubai
Summary
I am a service-focused team member dedicated to customer
satisfaction and team efficiency work hard to meet daily demands with quality food, clean spaces and well-stocked supplies. Offer good time management,flexible approach and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Waitress
Nola Eatery & Social House
01.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Sales Representative
KEDMA Cosmetics
07.2023 - 12.2023
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Waitress
Nokras Hotels Kenya
03.2021 - 06.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
Certificate in Food Production - Hospitality And Tourism Management
Mount Kenya University
Thika,NairobiSkills
- Table service
- Customer service
- Conflict resolution
- Communication skills
- Menu knowledge
Languages
English
Upper intermediate (B2)
Timeline
Waitress
Nola Eatery & Social House
01.2024 - Current
Sales Representative
KEDMA Cosmetics
07.2023 - 12.2023
Waitress
Nokras Hotels Kenya
03.2021 - 06.2023
Certificate in Food Production - Hospitality And Tourism Management
Mount Kenya University
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