Miya Timany
Dubai
Summary
A confident, self-motivated individual with excellent communication and multi-tasking skills. With over 9 years of experience in beauty salons. I Supervised, trained, and motivated my staff by promoting effective teamwork in leadership roles. When it comes to Establishing and maintaining productive relationships with staff, customers, and suppliers. I do so almost effortlessly, as well as ensuring an optimal level of customer satisfaction. Along with Management of Hair section departments.
Overview
12
12
years of professional experience
Work History
Salon Manager
Sass Beauty Lounge
03.2021 - Current
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Managed cash flow, business transactions, banking, and accounting processes.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Overseeing day-to-day operations, ensuring a smooth and efficient workflow.
- Managing a team of skilled professionals and fostering a positive work environment.
- Implementing marketing strategies to enhance salon visibility and attract new clients.
- Maintaining high standards of customer service and satisfaction.
Beauty Salon Owner
Beauty Gang Salon
01.2018 - 01.2021
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated employee performance through close observation and performance rubrics.
Certified Makeup Artist
Amro Ladies Salon
01.2015 - 01.2018
- Demonstrated and explained use of different beauty products to educate customers.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Scheduled onsite and offsite makeup appointments for clientele.
- Applied makeup in accordance with clothing style.
- Used makeup and prosthetics to alter appearance of actors, models and performers.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
Sales Executive
Sea Pros Yachts
01.2012 - 01.2015
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Established and maintained positive relationships with vendors to determine yachts availability and quality.
- Answered customer questions about yachts and services, helped locate merchandise, and promoted key items.
Education
BBA - Business Management
Lebanese American University
Beirut- Lebanon06.2012
High School Diploma -
Lebanese American School
Khaldeh-Lebanon06.2008
Skills
- Employee Hiring and Retention
- Talent Recruitment
- Business Development Strategy
- Revenue Growth
- Client Relations
- Vendor Relations
- Financial Management
- Product Promotion
- Employee Relations
- Customer Service
- Business Development
- Training Staff
- Client Satisfaction
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Beginner (A1)
Timeline
Salon Manager
Sass Beauty Lounge
03.2021 - Current
Beauty Salon Owner
Beauty Gang Salon
01.2018 - 01.2021
Certified Makeup Artist
Amro Ladies Salon
01.2015 - 01.2018
Sales Executive
Sea Pros Yachts
01.2012 - 01.2015
BBA - Business Management
Lebanese American University
High School Diploma -
Lebanese American School
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