MOHAMAD AL JOKHADAR

• So far, had successfully achieved more than 1000 happy permanent customer to keep us on top of best company to deal with .
• Improved marketing to attract new customers and promote business.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and implemented business strategies to achieve business goals and stay competitive.

• As a part of the group, my responsibilities are to identify customers needs, handle Customers suggestions And complaints. Managed over 60 customer transactions per day . Guaranteed positive customer experiences by efficiently resolving customer concerns .
• Helped resolve a recurring transaction complaint by analyzing reports and identifying a major process bottleneck, which led to a 70% reduction in tickets for this specific issue.

Develop company requirements, staff management, Public relation, and customer services

Maintained reception area in orderly manner to provide visitors with a positive first impression of the company.

• Provided leadership and direction for employees, supervising and Negotiation abut activities to drive productivity and efficiency.
• Led performance reviews and tailored employee feedback to facilitate professional development and Team Building.
• Prepared strategic planning to realize company vision that help us to improve the income 35% above the company vision .