Mosaab Khaled Stad
Dubai
Summary
Hard-working supervisor with 10 years of experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in team leading concepts and best practice strategies.
Overview
9
9
years of professional experience
Work History
Operator
Roads And Transports Authority
02.2017 - Current
- Reduced personnel turnover by developing and implementing performance evaluations to support corrective action planning
- Preparing and implementing annual plan for department
- Educated customers how to use company systems, complete forms and obtain desired services
- Follow up on outstanding issues with other departments and higher management
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
- Provide suggestions to improve quality of operations
- Preparing weekly and monthly reports using various programs for department and higher management.
Clerk
Dubai Health Authority
03.2014 - 01.2017
- Created quality control reports on monthly basis
- Directed quality assurance standards to maximize results
- Identified patients' needs to offer solutions and information.
Education
BBA - Human Resources Management English
City University College Of Ajman
Ajman01.2022
High School Diploma -
Abu Obeida Private School
Ajman06.2013
Skills
- Time Management
- Team Leading
- Communication
- Teamwork
- Problem-solving
- Software
- Microsoft office software
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
National Service
All requirements of the National Service Program, Batch 17, Second Medical Degree, have been completed on 2023-07
Timeline
Operator
Roads And Transports Authority
02.2017 - Current
Clerk
Dubai Health Authority
03.2014 - 01.2017
BBA - Human Resources Management English
City University College Of Ajman
High School Diploma -
Abu Obeida Private School
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