M.Nishadi Dissanayaka
Duabi,UAE
Summary
Dedicated professional with expertise in customer relationship management, database management, and document preparation. Demonstrates flexibility in task handling and resilience under high-volume workloads. Possesses a strong understanding of probability, contributing to effective decision-making processes. Committed to leveraging skills to enhance operational efficiency and achieve organisational goals.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Waitress
Café Younes
Dubai, UAE
03.2024 - 03.2025
- Assisted with inventory management, streamlined restaurant operations.
- Managed table settings for enhanced dining experience.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Met special dietary requests with careful preparation and presentation of dishes.
- Handled cash transactions accurately, ensured balanced till at end of shift.
Data analyst
MAS Intimates
Ratmalana, Srilanka
05.2022 - 01.2024
- Managed confidential databases, ensured secure handling of sensitive information.
- Enhanced business operations by developing custom data models.
Manager's assistant
Benji Garment Factory
Srilanka, Srilanka
12.2020 - 02.2022
- Provided customer service on behalf of management, resolved client issues effectively.
- Conducted research for informed business strategies.
- Managed director's diary by planning appointments and meetings.
- Coordinated team meetings to facilitate communication.
- Organised files and documents for easy access and retrieval.
- Assisted in preparing reports to support decision-making processes.
Education
High School Diploma - Arts
Mahasen National School
Srilanka 06.2018 - 10.2020
Diploma - Computer Application Assistant
National Vocational Training Institute
Srilanka 11.2017 - 12.2018
Skills
- Customer relationship management
- Flexibility in task handling
- Database management
- Document preparation
- Resilience under high-volume workloads
- Probability understanding
Languages
English
Intermediate (B1)
References
References available upon request.
Timeline
Waitress
Café Younes
03.2024 - 03.2025
Data analyst
MAS Intimates
05.2022 - 01.2024
Manager's assistant
Benji Garment Factory
12.2020 - 02.2022
High School Diploma - Arts
Mahasen National School
06.2018 - 10.2020
Diploma - Computer Application Assistant
National Vocational Training Institute
11.2017 - 12.2018
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