Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Moaiad OMAR Agha

Dubai

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

F&B Associate

Twoneighbors Restaurant
11.2021 - 10.2023
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.

Sales Associate

Advanced Car Rental
01.2021 - 09.2021
  • Provide exceptional customer service by assisting clients with vehicle selection, reservations, and addressing inquiries or concerns.
  • Handle paperwork, including rental contracts, insurance documentation, and payment processing accurately.
  • Facilitate the rental process, including check-in and check-out procedures, explaining rental terms and conditions, and processing rental agreements.
  • Conduct thorough inspections of rental vehicles, documenting their condition and ensuring they are clean and well-maintained.
  • Promote the company's services, loyalty programs, and special offers to customers.

Sales Associate

MABCO Mobile Phone Shop
12.2018 - 06.2020
  • Conduct product demonstrations and provide detailed information to customers about mobile devices and electronics.
  • Maintain a deep knowledge of the latest mobile and electronic products
  • Achieving and exceeding monthly sales goals and consistently being ranked as the best performer within the sales item

Education

89% - Tourism And Hotel Sciences

Tichreen University
Syria/ Lattakia
05.2020

Skills

  • Customer Satisfaction
  • Multitasking Abilities
  • Customer Orders
  • Staff Leadership
  • Shift Checklists
  • Communication
  • Product service
  • Cross-selling
  • Sales target management
  • Service standard

Languages

Arabic
English

Timeline

F&B Associate

Twoneighbors Restaurant
11.2021 - 10.2023

Sales Associate

Advanced Car Rental
01.2021 - 09.2021

Sales Associate

MABCO Mobile Phone Shop
12.2018 - 06.2020

89% - Tourism And Hotel Sciences

Tichreen University
Moaiad OMAR Agha