Moataz Albakkawi
Abu Dhabi,Abu Dhabi
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Detail-focused professional with solid business acumen and problem-solving abilities. Adaptable and high organized confidently navigates new technologies and systems.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Supervisor
Sharing is caring restaurant
Abu Dhabi, United Arab Emirates
11.2021 - Current
- Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Built customer retention and satisfaction by delivering top-quality service.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Increased team productivity through effective staff planning, coordination and task delegation.
Manager's Assistant
Reef sweets patisserie
Beirut, Lebanon
11.2019 - 09.2021
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Maintained store appearance, including shelving organization, store layout and visual merchandise planning.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
Sales Executive
Reef sweets patisserie
Beirut, Lebanon
10.2017 - 10.2019
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Built long-term relationships with customers and generated referrals from existing clients.
Receptionist
Reef zefta hotel and restaurant
Beirut, Lebanon
06.2016 - 09.2017
- Delivered front of house duties with warm and professional manner.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Mathematics
Damascus university
Syria 09.2008 - 07.2013
Skills
- Team player
- Self-motivated
- Office 365 proficient
- Project budgeting
- Issue resolution
- Business planning
- POS operation
Languages
English
Fluent
Arabic
Native
Timeline
Assistant Supervisor
Sharing is caring restaurant
11.2021 - Current
Manager's Assistant
Reef sweets patisserie
11.2019 - 09.2021
Sales Executive
Reef sweets patisserie
10.2017 - 10.2019
Receptionist
Reef zefta hotel and restaurant
06.2016 - 09.2017
Bachelor of Science - Mathematics
Damascus university
09.2008 - 07.2013
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