Mobarok Hossain

Accomplished Customer Service Representative of 2 years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty.

• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Telephone Service - Professionally processed 20+ calls per day, providing information and service to ensure customer satisfaction.
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Resolved product issue through consumer testing.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

• Certified as Customer Service representative, Wansheng Fzco - 2022

• I've resolved over 200 customer issues in my current position by focusing on customer needs and organization reputation. I spent many of my childhood years volunteering in public institutional competitions. I feel comfortable engaging with people from all walks of life.

Height: 6’feet,(182.88)cm 

Age: 25, Arm reach: 245 cm 

Swimming ability: Yes.