Mohab Zaki Mostafa Ali
Summary
Key Account Manager with proven success in the automotive industry, specializing in sales strategy and customer relationship management. Recognized with multiple Fleet Sales Champion awards for driving brand awareness and sales growth. Skilled in lead generation and negotiation, consistently providing tailored solutions that exceed client expectations.
Overview
21
21
years of professional experience
Work History
Key Account Manager
KAIYI – Legend Multi Motors
Dubai
09.2024 - Current
- Generated sales leads by recommending tailored products based on customer needs.
- Described products and clarified benefits to potential customers to establish product value.
- Achieved successful enrollment in ESAAD, FAZAA, and EMIRATES programs, enhancing retail sales.
- Increased brand awareness for KAIYI through participation in industry programs.
- Conducted research into market conditions and competitor strategies in order to inform strategic decisions.
- Negotiated contracts with customers that balanced customer requirements with business objectives.
- Collaborated with sales team members to develop solutions tailored to customer needs.
- Monitored competitive activities within assigned accounts and communicated findings to management.
- Analyzed market trends, customer feedback, pricing strategies. to recommend changes in product offerings or services.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
- Coordinated with logistics and supply chain teams to ensure timely and accurate product delivery to key accounts.
- Analyzed sales data to identify trends, opportunities, and areas for improvement.
- Managed a team of sales representatives by providing guidance, training, and support.
Key Account Manager - Corporate
Nissan – Arabian Automobiles Co.
08.2018 - 08.2024
- Recognized as Best Customer Satisfaction for 2023 within Fleet Sales Team.
- Achieved Fleet Sales Champion for first quarter of 2024 among Fleet Sales Team.
- Earned Fleet Sales Champion title for 2022 among Fleet Sales Team.
- Evaluated customer needs to provide tailored product solutions, ensuring high satisfaction.
- Described product benefits to potential customers, highlighting value propositions.
- Identified new sales opportunities through networking, cold calling, and digital research.
- Maintained comprehensive knowledge of company products to assess customer requirements.
- Executed administrative tasks including lead creation, vehicle reservations, and invoice processing.
Corporate Sales Executive
AUTORENT Car Rental
Abu Dhabi
04.2018 - 08.2018
- Introduced company leasing benefits to corporate and SME clients, generating inquiries for leasing and short-term rentals.
- Prepared corporate documentation for credit evaluations and vehicle purchases, facilitating agreement and master contract signing.
- Coordinated with operations team to reserve vehicles for timely delivery and collection.
- Followed up with customers regarding vehicle replacements and future inquiries.
Fleet Sales Executive
Nissan – Al Masaood Automobiles
Abu Dhabi
08.2015 - 07.2017
- Generated sales leads by recommending customized products based on individual customer needs.
- Described product benefits to highlight value for potential customers.
- Communicated with clients through meetings and calls to ascertain requirements.
- Maintained thorough market knowledge of products to evaluate prospects effectively.
- Established relationships with past and potential customers to facilitate sales opportunities.
- Identified new customers through networking, cold calling, and online research.
- Updated clients on latest Nissan technology to align solutions with goals.
- Completed administrative tasks including lead creation and invoice processing.
Fleet Sales Executive
Honda - Al Futtaim
04.2014 - 08.2015
- I am responsible for detailing our product to Customers for getting fleet sales.
- Arranging finance for customers and delivering vehicle with detailing all features.
- Customer Service after sales for any help & support in vehicle features and service.
- Exporting to other countries to expand our market.
Marketing & Sales Executive
Motor World Automobiles Showroom
08.2012 - 04.2014
- Planning and executing marketing plan for expanding our customer base awareness for our products through (Facebook, dubizzle, newsletter, google adwords, SMS campaign, leaflet through newspaper distributor).
- Controlling the marketing plan budget to prevent the over spend and maximize the sales volume (monitoring digital marketing using google analytics, specific contact number and promo code).
- Communicate with customers on face book, e-mail marketing and other social media marketing to update customers with the special offers and products.
- I am responsible for detailing vehicles specifications and negotiating the price with customer for getting retail sales as well as fleet sales.
- Arranging finance for customers and delivering vehicle with detailing all features.
- Negotiating prices with dealers for purchasing vehicles in bulk.
- Generating local and Exporting enquires for bulk deals to expand our market.
Senior Sales Consultant (TOYOTA Sales)
SAUD BAHWAN AUTOMOTIVE
Abu Dhabi
02.2006 - 07.2012
- Detailed product features to customers, driving retail and fleet sales.
- Arranged financing for customers, delivering vehicles with comprehensive feature explanations.
- Provided post-sales customer service for assistance with vehicle features and maintenance.
- Expanded market reach through international exports.
- Created monthly reports summarizing sales performance metrics such as revenue, volume, margin.
Marketing Researcher
National Company for packing industries (NATPACK)
07.2004 - 01.2006
- I was responsible for developing new customers and plan for their production.
- I was responsible for organizing product events & implement marketing & Promotional plans.
MEDICAL REPRESENTATIVE (Part Time)
MASH Co. for pharmaceutical industries (EGYPT)
07.2004 - 01.2006
- I was responsible for detailing medicine side effects and dosage to physician to in.
- I was responsible for marketing our products to find new markets and increase market share.
Education
Professional Diploma - Digital Marketing
DMI ME
Dubai04-2014
B.Sc - Chemistry & Botany
Helwan University
Cairo, Egypt01.2004
Skills
- Sales forecasting and market analysis
- Data analysis
- Customer relationship management
- Sales strategy and lead generation
- Product knowledge and negotiation
- Digital marketing and presentation skills
- Time management
- Team leadership
- Networking
Behavior Skills And Qualifications
- Flexible & creative mentality
- Very good communication & technical report writing skills
- Hard worker and self-motivated personality
- Ambitious and ready to work under pressure in a dynamic environment, both among teams and independently
- Ready to explore and carry out special studies (Diploma, M.Sc ...) to be trained and qualified
Personal Information
- Date of birth: 19/8/82
- Nationality: Egyptian
- Driving license: valid UAE driving license
- Marital status: married
Linkedin Learning
- Business Etiquette: Phone, Email, and Text
- Communicating with Confidence
- Creating Your Personal Brand
- Cross-Selling
- Executive Presence on Video Conference Calls
- Lead Generation: Social Media
- Leading at a Distance
- Managing Meetings
- Outlook for Mac 2011: Shortcuts
- Selling with Stories, Part 1: What Makes a Great Story?
- Selling with Stories, Part 2: Stories Great Salespeople Tell
- Social Selling Foundations
- Tips for Writing Business Emails
- Writing Customer Service Emails
- Writing Formal Business Letters and Emails
Computer And Language Skills
Native, Very good, Salesforce, CDK, AS400, LOTUS NOTES, Microsoft Windows 2000 Pro & Vista, Microsoft Office 2000, XP, 2003 & 2007, Internet and hardware maintenance
References
References available upon request.
Timeline
Key Account Manager
KAIYI – Legend Multi Motors
09.2024 - Current
Key Account Manager - Corporate
Nissan – Arabian Automobiles Co.
08.2018 - 08.2024
Corporate Sales Executive
AUTORENT Car Rental
04.2018 - 08.2018
Fleet Sales Executive
Nissan – Al Masaood Automobiles
08.2015 - 07.2017
Fleet Sales Executive
Honda - Al Futtaim
04.2014 - 08.2015
Marketing & Sales Executive
Motor World Automobiles Showroom
08.2012 - 04.2014
Senior Sales Consultant (TOYOTA Sales)
SAUD BAHWAN AUTOMOTIVE
02.2006 - 07.2012
Marketing Researcher
National Company for packing industries (NATPACK)
07.2004 - 01.2006
MEDICAL REPRESENTATIVE (Part Time)
MASH Co. for pharmaceutical industries (EGYPT)
07.2004 - 01.2006
Professional Diploma - Digital Marketing
DMI ME
B.Sc - Chemistry & Botany
Helwan University
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