MOHAMAD AL BITAR
Dubai
Summary
Results-driven General Manager with over 10 years of progressive experience in sales, marketing, and retail management across Lebanon. Proven track record in leading high-performing teams, optimizing operations, and driving revenue growth-achieving a 30% cost reduction and growing a business from zero to $30,000 annually. Skilled in negotiating supplier contracts, customer relationship management, and applying data-driven sales strategies. Adept at multitasking in fast-paced environments while maintaining strong communication, problem-solving, and leadership abilities. Fluent in Arabic and English, with a solid foundation in accounting and inventory management.
Overview
15
15
years of professional experience
Work History
General Manager
SUPERMARKET ZAWAT
01.2017 - Current
- Supervising and developing a high-performing team to achieve operational excellence.
- Reducing operational costs by 30% within four months through strategic planning and process improvements.
- Growing business revenue from zero to $30,000 annually within the first year by driving sales initiatives.
- Negotiating best prices and offers with suppliers, creating and promoting weekly customer deals.
- Handling buyer and accounting responsibilities, managing procurement and financial records.
Outdoor Sales Representative - Marketing and Sales
M.M. SINNO AND SONS
01.2015 - 01.2017
- Presenting company products to medium and large businesses nationwide, customizing pitches to client needs.
- Developing and nurturing sales leads, expanding customer range, and identifying new business opportunities.
- Increasing sales volume and order sizes by 25% annually through applying diverse sales techniques and follow-ups.
- Employing sales management tools and marketing data analytics to optimize sales strategies and document cost savings.
Sales Representative & Customer Service
Beirut Airport Duty Free - Retail Company
01.2012 - 01.2015
- Leading strategic market planning and coordinating sales team efforts to support company objectives.
- Organizing merchandising operations, managing stock control, and ensuring inventory accuracy daily.
- Promoting new product launches by explaining features and offering compelling incentives to customers.
- Achieving significant sales milestones ($100K in 2012-13, $200K in 2013-14, $350K in 2014-15) by focusing marketing efforts on promoted items.
Indoor Sales Representative
Rimlawe Sweets
01.2010 - 01.2012
- Assisting customers in selecting products and providing personalized recommendations.
- Negotiating wholesale deals via phone and offering competitive pricing to secure orders.
- Managing inventory levels, tracking stock, and coordinating replenishment to avoid shortages.
- Promoting seasonal and new items to increase customer interest and sales volume.
Education
Bac 2 - sociology and economy
Lebanon01.2011
Brevet - undefined
Lebanon01.2008
Skills
- MS Office
- Bird Accounting System
- Effective Communication Skills
- Attention to Detail Skills
- Problem-Solving Skills
- Collaboration & Networking Skills
- Customer Service Orientation Skills
- Adaptability Skills
- Time Management Skills
- Team Leadership Skills
Languages
Arabic
English
Certificates And Internships
- Sales Performance Achievement - Employee of the Month, 03/01/17, Lebanon
- Sales Performance Achievement - Employee of the Month, 02/01/17, Lebanon
- Products Presentation and Applied Sales Techniques, Diploma, 01/01/14, Lebanon
Personal Information
- Date of Birth: 05/28/93
- Gender: Male
- Nationality: Lebanese
- Marital Status: Married
Area Of Expertise
- Effective Communication Skills
- Attention to Detail Skills
- Problem-Solving Skills
- Collaboration & Networking Skills
- Customer Service Orientation Skills
- Adaptability Skills
- Time Management Skills
- Team Leadership Skills
Timeline
General Manager
SUPERMARKET ZAWAT
01.2017 - Current
Outdoor Sales Representative - Marketing and Sales
M.M. SINNO AND SONS
01.2015 - 01.2017
Sales Representative & Customer Service
Beirut Airport Duty Free - Retail Company
01.2012 - 01.2015
Indoor Sales Representative
Rimlawe Sweets
01.2010 - 01.2012
Bac 2 - sociology and economy
Brevet - undefined
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