Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Intern
Mohamad Moussa

Mohamad Moussa

Dubai

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience

Work History

Manager

Teska General Trading
03.2023 - Current
  • Handling Social media team, working on marketing strategies
  • Organizing events via socializing the brand
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Negotiated contracts with suppliers to obtain favorable terms and pricing.
  • Resolved invoice and payment issues to facilitate prompt payment to suppliers.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.
  • Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.

Operations Manager

Bin Shabib Group
03.2021 - 03.2023
    • Led and managed the growth of the company
    • Hiring full time employees
    • Development and reporting of business to owner regarding action plans and marketing strategies, including budgeting
    • Generate product development ideas.
    • Supervised operations staff and kept employees compliant with company policies and procedures.
    • Developed systems and procedures to improve operational quality and team efficiency.
    • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
    • Led hiring, onboarding and training of new hires to fulfill business requirements.
    • Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
    • Researched and identified potential new suppliers to increase vendor base.

Operations Manager

Patisserie Mirvay
07.2013 - 01.2021
    • Maintained friendly and professional customer interactions.
    • Performed monthly compliance checks.
    • Assessed employee performance and developed improvement plans.
    • Accomplished multiple tasks within established timeframes.
    • Handled customer relations issues, enabling quick resolution, and client satisfaction.
    • Managed sales promotions and marketing strategies on major social media sites.
    • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.

Operations Manager

Sheraa Restaurant
04.2009 - 09.2012
    • Supervised operations staff and kept employees compliant with company policies and procedures.
    • Developed systems and procedures to improve operational quality and team efficiency.
    • Led hiring, onboarding and training of new hires to fulfill business requirements.
    • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
    • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
    • Managed staff schedules and maintained adequate coverage for all shifts.
    • Oversaw food preparation and monitored safety protocols.
    • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
    • Purchased food and cultivated strong vendor relationships.
    • Coordinated with catering staff to deliver food services for special events and functions.

Education

B S In Business Studies - Banking and Finance Culture and Education -

American University
Beirut, Lebanon
06.2009

Skills

    • Project Management
    • Problem Solving
    • Creativity
    • Leadership
    • Sales Operation
    • Price Negotiation
      • Supplier Management
      • Cost Assessments
      • Relationship Building
      • Staff Management
      • Schedule Coordination
      • Hiring and Training

Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Manager

Teska General Trading
03.2023 - Current

Operations Manager

Bin Shabib Group
03.2021 - 03.2023

Operations Manager

Patisserie Mirvay
07.2013 - 01.2021

Operations Manager

Sheraa Restaurant
04.2009 - 09.2012

B S In Business Studies - Banking and Finance Culture and Education -

American University

Similar Profiles

CREATE PROFILE
Mohamad Moussa