Mohamad Rafi
Dubai,UAE
Summary
Driven Supervisor effective in creating positive environments where employees can thrive and succeed. Dynamic, reliable and committed. Looking for new sales role where hard work and dedication will be highly valued.Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
31
31
years of professional experience
1
1
year of post-secondary education
Work History
Logistic Supervisor
National Food Product Company
UAE, UAE
05.2013 - Current
- Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Built customer retention and satisfaction by delivering top-quality service.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
- Achieved order processing and delivery time targets through smooth warehouse operations.
- Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
Warehouse supervisor
National Food Product Company
UAE, UAE
04.1998 - 05.2013
- Led continuous improvement initiatives to boost productivity and minimise losses.
- Delivered performance appraisals to drive team productivity.
- Operated forklifts and low level order pickers with precision.
- Improved warehouse layout to maximise storage space.
- Briefed team on productivity targets and process changes.
- Minimised accidents and near misses with rigorous health and safety training.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Planned work rotas to optimise team performance and target achievement.
- Monitored warehouse safety and swiftly resolved hazards.
Warehouse Storekeeper
National Food Product Company
UAE, UAE
03.1993 - 02.1998
- Ordered stock to guarantee optimised economic value in line with financial restrictions.
- Improved workflow efficiency by identifying and tackling shortfalls in existing receiving practices.
- Generated custom store Key Performance Indicators, automating reports with ClearPoint to better monitor performance.
- Built customer rapport by identifying specific needs and making appropriate product recommendations.
- Strengthened stock taking processes through automation, reducing inventory discrepancies.
- Tracked and reported on key KPIs to evaluate performance, including stock availability, sales and service levels.
- Handled staff payroll and holiday requests to support stable store coverage.
Education
High School Diploma -
Anthikad High School
Kerala, India 06.1985 - 06.1986
Skills
- Issue resolution
- Operations management
- Inspiring leadership
- Employee management
- Target-driven
- Team supervision
- Motivational communication
- Financial management
Languages
English
Advanced
Arabic
Upper intermediate
Hindi
Fluent
Malayalam
Native
Timeline
Logistic Supervisor
National Food Product Company
05.2013 - Current
Warehouse supervisor
National Food Product Company
04.1998 - 05.2013
Warehouse Storekeeper
National Food Product Company
03.1993 - 02.1998
High School Diploma -
Anthikad High School
06.1985 - 06.1986
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