MOHAMED ABDALLA
Dubai
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Magrabi Group
12.2024 - Current
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Collaborate with Management and Head Office.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
Senior Sales Consultant
Rivoli Group
06.2022 - 11.2024
- Upscale Visual Merchandising & Store Presentation.
- Established strong client relationships for increased customer loyalty and repeat business.
- Deliver Brand Expertise & Market Insight.
- Support Operational Excellence & CRM Strategy.
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
Sales Consultant
Al Jaber Optical
01.2020 - 05.2022
- Support Visual Merchandising and Store Operations.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Maintain Product Knowledge and Brand Standards.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Bachelor -
Management Information System and computer Technology
07.2017
Skills
- Sales & Target Achievement
- Mentoring and coaching
- Visual Merchandising
- Technology & Analytical Skills
- Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
- Customer service and engagement
- Problem-solving
- Retail operations
Certification
- Excel For Business
- Sales Strategy
- Leadership And Team Management
- Communication Skill
- How to Sell in Value Not a Price
Languages
English
Arabic
Timeline
Assistant Store Manager
Magrabi Group
12.2024 - Current
Senior Sales Consultant
Rivoli Group
06.2022 - 11.2024
Sales Consultant
Al Jaber Optical
01.2020 - 05.2022
Bachelor -
Management Information System and computer Technology
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