CRM
Mohamed Abdel Dayem
Sales Executive ( Telesales )
Summary
Goal-oriented Sales Executive with more than 5 years of experience in telesales. Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Sales Executive
AAA Associate Immigration Services
Dubai
08.2021 - Current
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve targets, profits and customer satisfaction plans.
- Used networking,new leads and referrals to identify prospective accounts and generate new leads.
- Utilized CRM software to track sales progression and communicate project needs.
- aware and good knowledge of ERP
- Suggested innovative ideas to increase sales and improve customer experience.
- Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales.
- Attended monthly sales meetings and quarterly sales trainings.
- Made average of 120 outbound and inbound calls per day,15 meeting per week ( online - Face to Face )
- know how to deal with different VIP People from different nationalities Indians ,Pakistanis, Arabs, Europeans
- Scheduled and attended meetings with clients and prospective clients as requested.
Sales Assistant
Golden line advertising
Dubai
09.2019 - 08.2021
- Fielded customer questions to share information about products, availability and pricing.
- Referred customers to various services by evaluating needs and providing recommendations.
- Completed daily cold calling and outreach to build sales pipeline.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Overcame objections using friendly, persuasive strategies.
- Built relationships with customers using strong persuasion and active listening skills.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Followed up with customers to solicit further sales.
Collections Officer
Raya communications
Alexandria
07.2017 - 05.2018
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Assisted debtors in setting up payment plans to recover overdue balances.
- Counseled debtors on payment options and arranged installment agreements.
- Trained new team members on scripts, company services and collection strategies.
- Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
- Handled 50-70 outbound and inbound calls daily with goal of collecting owed debt.
Education
Bachelor of Social Science -
Alexandria University
09.2008 - 07.2014
Skills
Sales expertise
undefinedSoftware
ERP
Microsoft Office
Timeline
Sales Executive
AAA Associate Immigration Services
08.2021 - Current
Sales Assistant
Golden line advertising
09.2019 - 08.2021
Collections Officer
Raya communications
07.2017 - 05.2018
Bachelor of Social Science -
Alexandria University
09.2008 - 07.2014
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