Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Hi, I’m
Mohamed Abdelhamid
Dubai
Summary
Overview
6
years of professional experience
1
Certification
Work History
Hanhum Catering L.L.C
Sales Manager's Assistant
01.2023 - Current
Job overview
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Performed research to collect and record industry data.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
Bin Jumah Group.
Sales Supervisor
02.2022 - 12.2022
Job overview
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Trained team members in successful strategies to meet operational and sales targets.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
- Created employee schedules to align coverage with forecasted demands.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Lavita Catering L.L.C
Sales Supervisor
03.2019 - 02.2022
Job overview
- Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Mentored team members to enhance professional development and accountability in workplace.
- Effectively coached team members to reach weekly and monthly sales goals.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Lavita Catering L.L.C
Telecommunications Sales Representative
04.2018 - 01.2019
Job overview
- Researched potential clients and markets to prepare for appointments.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Consistently exceeded new sales growth quotas for Catering Services.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Serviced existing accounts on regular basis to maximize revenue.
Lavita Catering L.L.C
Customer Service Representative
02.2017 - 04.2018
Job overview
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Benha UniversityCairo-Egypt
Bachelor of Arts from French Language And Literature
07.2016
University Overview
- Degree Awarded with French translator at the Armed Forces Language Institute.
- Translator, French Cultural Center, 2011 to 2016
Skills
- Merchandising Proficiency
- Complex Sales
- Customer Transactions
- Constructive Feedback
Certification
- Certified The Perfect Employee, Lavita Catering Service L.L.C - 2019-2020
- Experience Certificate - 2016
- Licensed Driving License - 2020
Languages
French
Upper intermediate (B2)
Italian
Beginner (A1)
English
Upper intermediate (B2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Manager's Assistant
Hanhum Catering L.L.C
01.2023 - Current
Sales Supervisor
Bin Jumah Group.
02.2022 - 12.2022
Sales Supervisor
Lavita Catering L.L.C
03.2019 - 02.2022
Telecommunications Sales Representative
Lavita Catering L.L.C
04.2018 - 01.2019
Customer Service Representative
Lavita Catering L.L.C
02.2017 - 04.2018
Benha University
Bachelor of Arts from French Language And Literature
- Certified The Perfect Employee, Lavita Catering Service L.L.C - 2019-2020
- Experience Certificate - 2016
- Licensed Driving License - 2020
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