MOHAMED ABDELMOUMEN
ABU DHABI
Summary
Hospitality professional with over 5 years of experience in fine dining service, specialty coffee preparation, and customer relations. Skilled in delivering exceptional guest experiences through refined service etiquette, deep menu and beverage knowledge, and precise cash handling. Recognized for efficiency in high-pressure environments, teamwork, and attention to detail, with a passion for elevating every dining moment into a memorable experience.
Overview
7
7
years of professional experience
Work History
BARISTA/CASHIER
LA MAISON GATEAU CAFE
ABU DHABI
02.2021 - Current
- Crafted and served specialty coffee beverages with consistency, precision, and attention to presentation.
- Delivered warm and professional customer service, guiding guests with menu knowledge and recommendations.
- Processed cash, card, and digital transactions accurately while maintaining balanced registers.
- Coordinated with team members to manage high-volume service efficiently during peak hours.
- Maintained equipment, workstations, and dining areas to ensure cleanliness, safety, and smooth operations.
- Resolved customer concerns with patience and professionalism, enhancing overall guest satisfaction.
WAITER
HOTEL LA PALOMA
MOROCCO
10.2018 - 08.2020
- Curated memorable dining experiences through attentive service and refined etiquette.
- Guided guests with expertise in menu knowledge, wine pairings, and tailored recommendations.
- Ensured harmony between kitchen and service for seamless course delivery.
- Upheld elegance and precision in every detail of the dining atmosphere.
Skills
- Customer Service Excellence
- Fine Dining Etiquette & Service
- Specialty Coffee Preparation (Espresso & Filter)
- Point of Sale (POS) & Cash Handling
- Menu Knowledge & Upselling
- Teamwork & Collaboration
- Time Management & Multitasking
- Problem-Solving & Conflict Resolution
- Communication & Interpersonal Skills
- Attention to Detail
Languages
Arabic
English
Timeline
BARISTA/CASHIER
LA MAISON GATEAU CAFE
02.2021 - Current
WAITER
HOTEL LA PALOMA
10.2018 - 08.2020