Mohamed Abdelnabi

• Was named " Operator of the year " of 2015 by Brinker International at the Las Vegas conference.
• Claimed the award of " Family friendly restaurant of the year of 2016 " for Chili's, UAE.
• Managed overall operations of the restaurant & new branch openings of 22 Chili's branches.
• Led the management team on a daily basis by monitoring & coaching staff.
• Managed employees' labor formal and legal documentations
• Was Responsible for P&L calculations for all restaurant's operations.
• Created the pricing structure.
• Calculated raw material requirements and finished product costs.
• Supervised warehouse and stocks.
• Handled cash payments.
• Worked with team members to provide excellent service.
• Handled customer queries & provides information related to service.
• Ensured efficiency and quality is met in various systems and administration.
• Highlighted the company's profile via organizing Press Releases and Newsletters.
• Maintained an effective operation of the restaurant by ensuring the quantity of raw materials is under check.
• Managed requisitions & purchase orders from the general stores
• Monitored food items and food and beverages costs
• Conducted market research on consumer needs & demands
• Prepared yearly budget, staff duty schedule and staff monthly attendance sheet
• Supervised & managed staff performance through clear objectives & regular appraisals.
• Held regular meetings with staff to communicate sales results, provide recognition, review product knowledge, set goals, and provide skill review.
• Coordinated new branch openings.
• Identified issues, analyzed information and provided solutions to problems.
• Worked flexible hours; night, weekend, and holiday shifts.
• Used coordination and planning skills to achieve results according to schedule.
• Led projects and analyzed data to identify opportunities for improvement.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Devised, deployed and monitored processes to boost long-term business success and increase profit levels by 11%.
• Saved 1,200,000 AED in the F&B Cost, Labor Cost & R&M.
• Managed overall operations of the restaurant & new branch openings of 2 Chili's and 4 The Pizza Company branches.
• Led the management team on a daily basis by monitoring & coaching staff.
• Managed employees' labor formal and legal documentations
• Was Responsible for P&L calculations for all restaurant's operations.
• Created the pricing structure.
• Calculated raw material requirements and finished product costs.
• Supervised warehouse and stocks.
• Handled cash payments.
• Worked with team members to provide excellent service.
• Handled customer queries & provides information related to service.
• Ensured efficiency and quality is met in various systems and administration.
• Highlighted the company's profile via organizing Press Releases and Newsletters.
• Maintained an effective operation of the restaurant by ensuring the quantity of raw materials is under check.
• Managed requisitions & purchase orders from the general stores
• Monitored food items and food and beverages costs
• Conducted market research on consumer needs & demands
• Prepared yearly budget, staff duty schedule and staff monthly attendance sheet
• Supervised & managed staff performance through clear objectives & regular appraisals.
• Held regular meetings with staff to communicate sales results, provide recognition, review product knowledge, set goals, and provide skill review.
• Coordinated new branch openings.
  

• Received a Long Service Award from the President commemorating 10 years of loyalty to the company.
• I served as an Operation manager and under my supervision, overseeing 6 branches of Chili's restaurants.
• The restaurants received an over 90% score in the Serve Safe Food audit in 2009.
• Increased PPA (person per average) by 5% in 2009 (Suggestive selling training).
• Participation in all successful lunches and events
• Increased number of guests by 20% in one year 2008 – 2009.
• Manages overall operations of the restaurant & new branch openings.
• Manages the restaurant to achieve maximum profitability.
• Led the management team on a daily basis by monitoring & coaching staff.
• Managed employees' labor formal and legal documentations.
• Was Responsible for P&L calculations for all restaurant's operations.
• Created the pricing structure.
• Calculated raw material requirements and finished product costs.
• Supervised warehouse and stocks.
• Handled cash payments.
• Worked with team members to provide excellent service.
• Handled customer queries & provides information related to service.
• Ensured efficiency and quality is met in various systems and administration.
• Highlighted the company's profile via organizing Press Releases and Newsletters.
• Maintained an effective operation of the restaurant by ensuring the quantity of raw materials is under check.
• Managed requisitions & purchase orders from the general stores.
• Monitored food items and food and beverages costs.
• Conducted market research on consumer needs & demands.
• Prepared yearly budget, staff duty schedule and staff monthly attendance sheet.
• Supervised & managed staff performance through clear objectives & regular appraisals.
• Held regular meetings with staff to communicate sales results, provide recognition, review product knowledge, set goals, and provide skill review.
• Coordinated new branch openings.

• Achieved a total increase of 100% in sales between.
• The break-down is as follows:

Sales volume increase of 100.2% in 2003

Sales volume increase of 119% in 2004

Sales volume increase of 121% in 2005

Sales volume increase of 102%. in 2006

• Achieved 106% of the sales budget in almost one year
• Employee turnover was reduced by 10% in comparison with the previous year & that was achieved primarily by motivation tactics.
• Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
• Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
• Managed overall operations of the restaurant.
• Communicated with the General Manager and submitted monthly, quarterly and yearly reports.
• Managed employees' labors formal and legal documentations.
• Responsible for P&L calculations for all restaurant's operations.
• Set the pricing structure.
• Managed a crew of employees.
• Calculated raw material requirements and finished product cost.
• Supervised warehouse and stocks.
• Handled cash payments.
• Coordinated with team members.
• Handled customer queries and provided information related to the services.
• Supervised the preparation of food.
• Prepared staff duty schedule and staff monthly attendance sheet.

• Provided training to staff at a new Chili's branch in KSA - Jeddah (1999).
• Provided training to staff at a new Chili's branch in Dubai - Jumeirah' (1998) Career Level Career Level: Over 20 years experience Notice Period to Work: within 1 – 2 Months.
• Gathered and organized supplementary material to support structured lessons.
• Identified and proactively solved internal problems related to employee turnover by revamping training approaches.