Summary
Overview
Work History
Education
Skills
Certification
Language Competencies
Areas of Expertise
Personal Information
Timeline
Generic

Mohamed Abdulbaqi

Dubai

Summary

Accomplished EMEA Regional Training & Development Manager with a proven track record at Ego Pharmaceuticals. Expert in training needs analysis, CRM management, coaching, and leadership. Skilled in innovative training design and effective delivery, significantly improving training outcomes and employee performance. Strategies have fostered talent development and organizational growth, showcasing multi-cultural expertise.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Regional Training & Development Manager EMEA

Ego Pharmaceuticals Pty Ltd
10.2022 - Current
  • Led learning and development strategies across KSA, UAE, Oman, Qatar, Kuwait, Bahrain, Jordan, Iraq, and the UK, focusing on enhancing sales excellence, leadership development, and commercial effectiveness.
  • Designed and implemented high-impact training programs , tailored to the needs of medical and retail teams, emphasizing Professional Selling Skills (PSS), coaching, and competency-based development.
  • Aligned learning initiatives with business objectives , enabling teams to build stronger customer relationships, optimize performance, and achieve sustainable growth.
  • Elevated selling capabilities through structured learning pathways, including PSS, customer selection, and strategic account management.
  • Equipped managers and future leaders with the skills to coach, inspire, and drive high performance.
  • Developed and delivered blended learning programs , workshops, and digital learning solutions for impactful development.
  • Embedded a culture of continuous learning , coaching, and structured feedback to maximize team effectiveness.
  • Customized training content to address regional challenges and opportunities across the specified markets.
  • Collaborated with cross-functional teams to ensure training initiatives enhanced skills and contributed to the business's strategic goals and customer engagement success.
  • Managed and developed the regional training team , creating and executing learning strategies that align with organizational goals and address specific market needs.

Regional Training-People & Performance Manager ,ME

Ego Pharmaceuticals Pty Ltd
02.2020 - 10.2022
  • Improved employee engagement through introduction of comprehensive rewards system.
  • Optimized team performance by identifying and addressing skill gaps through targeted training programs.
  • Conducted in-depth data analysis to identify performance trends, enabling targeted coaching interventions.
  • Maintained open lines of communication between managers and employees for a transparent organizational culture that valued feedback.
  • Championed professional development initiatives that enhanced employee skill sets and broadened career prospects.
  • Tailored coaching and mentoring sessions to individual employee needs, significantly improving skill levels and performance metrics.
  • Led teams to drive results and meet production, quality and safety goals.

Regional Training & Development Manager ME

Ego Pharmaceuticals Pty Ltd
06.2018 - 02.2020
    • Led cross-functional teams to develop organizational competency models, providing clear career pathways and development opportunities for all employees.
    • Reduced company-wide skills gaps through effective workforce planning and targeted employee development initiatives.
    • Promoted a culture of continuous improvement, implementing best practices in adult education methodologies across the organization.
    • Cultivated strong relationships with external vendors and stakeholders to secure valuable resources for ongoing professional development opportunities.
    • Improved overall workplace productivity by designing competency-based curricula for essential job functions.
    • Established a positive learning environment by fostering open communication and encouraging feedback from all participants.
    • Streamlined onboarding processes, ensuring new hires were equipped with necessary skills for success in their roles.

Training & Salesforce Effectiveness Manager, ME

Ego Pharmaceuticals Pty Ltd
06.2016 - 06.2018
  • Reduced onboarding time for new hires through the development of effective orientation modules.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Collaborated with other departments to align training programs with organizational goals and objectives.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Trained sales team on CRM tools, boosting productivity and lead conversion rates.
  • Coordinated with IT department to ensure seamless integration of new CRM features and functionalities across all relevant platforms.
  • Championed a culture of continuous improvement by regularly reviewing and updating CRM processes and strategies, maintaining a focus on achieving organizational goals.

Regional Training Manager Middle East

Ego Pharmaceuticals Pty Ltd
09.2015 - 06.2016
    • Facilitated open communication between management and employees during team-building exercises, fostering increased collaboration across departments.
    • Evaluated the effectiveness of existing training methods, making necessary adjustments to optimize results.
    • Increased overall workplace efficiency through the implementation of effective training strategies.
    • Streamlined onboarding process for new hires, accelerating their integration into the company culture.
    • Established clear performance metrics and tracking systems to assess the impact of ongoing training efforts consistently.

National Training & Development Manager -KSA

Saudi Pharmaceutical Industries & Medical Appliances Corporation -SPIMACO ADDWAEIH
01.2014 - 09.2015
  • Directly Managing Training team in KSA 6 members.
  • Managing the Training calendar for the entire fiscal year.
  • Facilitation - managing learning activities.
  • One-to-one - coaching, mentoring, advising, assessing,consultancy - investigating, diagnosing, evaluating, partnering.
  • Designing program's, materials, activities, opportunities.
  • Delivery of Training programs to help staff to improve skills.
  • Managing role-plays, simulations and team exercises.
  • Determined potential of training program for future needs of organization.
  • Offering OJT to Medical reps. during field visits.
  • Managing New Launches activities.
  • Managing Spimaco's Talent pool.
  • Managing Spimaco's Learning days.

Senior Training & Development Supervisor

Saudi Pharmaceutical Industries & Medical Appliances Corporation -SPIMACO ADDWAEIH
01.2013 - 01.2014

Training & Development Supervisor - KSA

Saudi Pharmaceutical Industries & Medical Appliances Corporation -SPIMACO ADDWAEIH
01.2011 - 01.2013

Sales Coordinator - KSA

Saudi Pharmaceutical Industries & Medical Appliances Corporation -SPIMACO ADDWAEIH
01.2010 - 01.2011

Senior Medical Rep. Metabolic Line

Saudi Pharmaceutical Industries & Medical Appliances Corporation -SPIMACO ADDWAEIH
11.2007 - 01.2010

Medical Sales Representative

SPIMACO
11.2002 - 01.2007

Medical Rep- Cardiovascular Line -Egypt

Pfizer Egypt
03.2001 - 11.2002

Education

Diploma in Human Resource Practice (DHRP): HR - Human Resource

Chartered Institute of Personnel And Development (CIPD)-London
2014

Diploma in Learning & Development (DLDP): L&D - Learning & Development

Chartered Institute of Personnel And Development (CIPD)-London
2013

Bachelor of Science - Pharmacy

Helwan University- Faculty of Pharmacy
1999

Skills

  • Instructional design
  • Curriculum development
  • Guiding professional development
  • Employee training
  • Employee onboarding
  • Performance evaluation
  • Strategic program development
  • Workforce development initiatives
  • Coaching and mentoring
  • Learning effectiveness review
  • Workforce engagement
  • Program design expertise

Certification


  • Certified MBTI Professional-CPP 2107
  • Certified PSS Trainer 2016.
  • Certificate in Managing Projects: Project Management George Washington University/PMI-by INFORMA-2015
  • Certificate in Quality For Project Managers: Project Management George Washington University/PMI-by INFORMA-2015
  • Certified Trainer :Training
  • Spearhead Training Center 2011

Language Competencies

Bilingual

Arabic :Native

English : Fluent

Areas of Expertise

  • ✅ Training & Development Strategy: Expert in designing and executing end-to-end learning programs aligned with organizational strategy and growth objectives.
  • ✅ Leadership Development: Skilled in developing leaders through coaching, workshops, and structured frameworks like Goleman’s Six Styles and MBTI.
  • ✅ KPI Practitioner – Performance Management: Certified in KPI development and implementation; experienced in building performance dashboards, aligning KPIs with business goals, and driving accountability across teams.
  • ✅ Performance Measurement: Strong track record in establishing measurable performance frameworks and using data to improve individual and team productivity.
  • ✅ Personality Assessment & Profiling: 14+ years as an MBTI-certified practitioner; expert in integrating personality insights into coaching and team development.
  • ✅ Recruitment & Onboarding: Deep experience in structured interviewing, candidate evaluation, and designing onboarding journeys that accelerate productivity.
  • ✅ CRM Strategy & Enablement: Proficient in CRM setup, optimization, and sales force enablement for enhanced customer targeting and call quality.
  • ✅ HR & Talent Development: Experienced in competency modeling, succession planning, and workforce capability building.
  • ✅ Coaching & Facilitation: Dynamic workshop leader and 1:1 coach across EMEA markets, with a focus on behavioural change and skill transfer.
  • ✅ Cross-Cultural Expertise: Proven ability to deliver relevant and effective development programs across multicultural and multilingual environments.

Personal Information

Timeline

Regional Training & Development Manager EMEA

Ego Pharmaceuticals Pty Ltd
10.2022 - Current

Regional Training-People & Performance Manager ,ME

Ego Pharmaceuticals Pty Ltd
02.2020 - 10.2022

Regional Training & Development Manager ME

Ego Pharmaceuticals Pty Ltd
06.2018 - 02.2020

Training & Salesforce Effectiveness Manager, ME

Ego Pharmaceuticals Pty Ltd
06.2016 - 06.2018

Regional Training Manager Middle East

Ego Pharmaceuticals Pty Ltd
09.2015 - 06.2016

National Training & Development Manager -KSA

Saudi Pharmaceutical Industries & Medical Appliances Corporation -SPIMACO ADDWAEIH
01.2014 - 09.2015

Senior Training & Development Supervisor

Saudi Pharmaceutical Industries & Medical Appliances Corporation -SPIMACO ADDWAEIH
01.2013 - 01.2014

Training & Development Supervisor - KSA

Saudi Pharmaceutical Industries & Medical Appliances Corporation -SPIMACO ADDWAEIH
01.2011 - 01.2013

Sales Coordinator - KSA

Saudi Pharmaceutical Industries & Medical Appliances Corporation -SPIMACO ADDWAEIH
01.2010 - 01.2011

Senior Medical Rep. Metabolic Line

Saudi Pharmaceutical Industries & Medical Appliances Corporation -SPIMACO ADDWAEIH
11.2007 - 01.2010

Medical Sales Representative

SPIMACO
11.2002 - 01.2007

Medical Rep- Cardiovascular Line -Egypt

Pfizer Egypt
03.2001 - 11.2002

Diploma in Learning & Development (DLDP): L&D - Learning & Development

Chartered Institute of Personnel And Development (CIPD)-London

Bachelor of Science - Pharmacy

Helwan University- Faculty of Pharmacy

Diploma in Human Resource Practice (DHRP): HR - Human Resource

Chartered Institute of Personnel And Development (CIPD)-London

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Mohamed Abdulbaqi