MOHAMED ABDULHIMED
Dubai,UAE
Summary
Strategic MANGMENT with 13 years of experience. Transforms organisations to deliver on revenue goals. Builds productive teams with inspirational leadership. Skilled general manger enthusiastic about promoting company offerings to bring about dramatic business growth. Practiced in building loyal relationships and managing diverse conflicts by applying exceptional sales, organisational and prioritisation skills developed over 13 years in field. Customer-oriented General Manager with 13 years of experience. Adaptive and deadline-oriented with capacity to execute multiple projects in high-stress environments. Meticulous leader and strategic planner with strong managerial acumen.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
General manager
ASHKANANY BAKERY AND SUPER MARKET
ABU DHABI, UAE
01.2023 - 11.2023
- Tracked KPIs to drive profitability and target delivery.
- Set policies and processes outlining expectations on employee behaviour at every level.
- Implemented effective customer service procedures to encourage positive feedback.
- Recruited top-performing candidates to build staff retention and team performance.
- Developed and implemented budgetary and resource allocation plans.
General manager
AL KABRA INVESTMENT FOOD STUFF
Dubai, UAE
08.2018 - 12.2021
- Tracked KPIs to drive profitability and target delivery.
- Set policies and processes outlining expectations on employee behaviour at every level.
- Implemented effective customer service procedures to encourage positive feedback.
- Recruited top-performing candidates to build staff retention and team performance.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Prepared and reviewed procedural documents for daily operations.
- Delivered business strategy to drive revenue and operational efficiencies.
- Empowered staff members to contribute to continuous improvement, quality and growth of company.
- Managed high-performing teams to deliver quality customer service and stable profits.
- Generated business, cost and employee reports to management.
Deputy general manager
THE FOOD CENTER
DUBAI, UAE
01.2013 - 07.2018
- Led team meetings to maximise staff engagement and communicate monthly targets, procedure updates and quality standard control measures.
- Established stringent quality standards and held teams accountable whilst supporting staff to attain critical targets.
- Ensured that health and safety and other regulatory procedures were correctly maintained, monitored and recorded.
- Elevated operational standards by challenging existing practices, processes and decision-making with strict customer service focus.
Education
Bachelor of Business Administration - BUSINESS
SOHAG UNVERSTIY
EYGPT 08.2004 - 07.2009
Skills
- Business development
- External recruitment
- Trend forecasting
- Staff training/development
- Networking abilities
- Client account management
- Relationship building
- Sales expertise
Languages
English
Fluent
Arabic
Fluent
Additional Information
driver license
car
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General manager
ASHKANANY BAKERY AND SUPER MARKET
01.2023 - 11.2023
General manager
AL KABRA INVESTMENT FOOD STUFF
08.2018 - 12.2021
Deputy general manager
THE FOOD CENTER
01.2013 - 07.2018
Bachelor of Business Administration - BUSINESS
SOHAG UNVERSTIY
08.2004 - 07.2009
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