Mohamed Adel

• Responsible for corporate accounts, including LC's, LG's, documents, and wire transfers, allocation of FX transactions; and handling all functions related to import & export documentary collection as per bank procedures,the latest rules, & local regulations.
• Knowing and reviewing all applications, requests, and documentation as per bank regulations.
• Obtaining all necessary approvals and compliance to bank tariff, as well as prompt processing through workflow system.

* Handling centralized function related to documentary collections.

* Handling end of day process and filling, preparing all required reports.

• Following up on any outstanding cases and resolving any raised issues.
  Handling individual account in allocation and transfers.
  * Opening corporate and enterprise accounts.

• Perform routine bank telling tasks, including making deposits, withdrawals, transfers, and cash advances, receiving loan payments, and cashing checks
• Promote strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features
• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
• Organized, stocked and maintained teller window area
• Maintained friendly and professional customer interactions
• Processed customer transactions promptly, minimizing wait time.

• Greeted customers, helped locate merchandise and suggested suitable options
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
• Issued receipts and processed refunds, credits.

• Generated leads through cold calls and referrals
• Provided property investment advice to clients according to their needs
• Managed scheduled meetings to maintain satisfaction of clients and facilitate smooth purchases.

• Responsible for creating local strategies on converting opens to applicants, applicants to accepted and accepted to approved, decrease the process time at the local level between the customer flow stages
• Understanding of the product (GV) and also know how to manage a goal orientation
• Attract people to travel abroad with AIESEC
• Collaborate with Marketing and PR department in order to create intern campaigns.

• Budgeting for the campaigns
• Collected fees of the application from The Egyptian and Foreign volunteers and updated it on an excel sheet
• Investigated pricing structures and suggested optimal vendors.

• Contacted Egyptian & Foreign volunteers who were going to travel abroad to know if they faced any problems
• Checked and updated their situation daily until they traveled.