Mohamed Ahmed Khalifa Ali
sharjah,UAE
Summary
- I aim to achieve financial stability, improve my skills, and learn from those who preceded me in the career field
- Enjoys sharing knowledge and encouraging development of others to achieve specific team goals responsibilities in a suitable time
- Successful communication via actively listening and probing questions.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Banker
INDUSTRIAL DEVELOPMENT BANK
Sudan, Khartoum
01.2021 - 02.2022
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Handled high volumes of transactions during holiday seasons efficiently.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Won trust of clients through transparent communication methods.
- Promoted bank products and services to maximise customer investments.
- Evaluated financial statements, presenting key findings to stakeholders.
- Enhanced bank's reputation with excellent customer service skills.
Education
Bachelor Of Financial And Banking Studies - Banks
SUDAN INTERNATIONAL UNIVERSITY
Sudan 11.2014 - 11.2018
Banking And Financial Track Group - Banks
Course
Sudan 09.2017 - 09.2017
International Computer Driving Licence -
Course
Egypt 01.2024 - 03.2024
Qualified Accountant Diploma English course -
course
Egypt 07.2024 - 10.2024
Skills
- Enjoys sharing knowledge and encouraging development of others to achieve specific team goals
- Successful communication via actively listening and probing questions
- Deals with internal and external customers via telephone and email
- Resilience under pressure
- Interpersonal communication
- Negotiation
- Time-management
- Regulatory compliance understanding
- Client onboarding
- Microsoft Excel
- Savings accounts
- Interpersonal savvy
Languages
English
Intermediate
Arabic
Advanced
Timeline
Qualified Accountant Diploma English course -
course
07.2024 - 10.2024
International Computer Driving Licence -
Course
01.2024 - 03.2024
Banker
INDUSTRIAL DEVELOPMENT BANK
01.2021 - 02.2022
Banking And Financial Track Group - Banks
Course
09.2017 - 09.2017
Bachelor Of Financial And Banking Studies - Banks
SUDAN INTERNATIONAL UNIVERSITY
11.2014 - 11.2018
Similar Profiles
Mohan M SMohan M S
Customer Service Associate at Small Industrial Development Bank of IndiaCustomer Service Associate at Small Industrial Development Bank of India
Marwa KhalifaMarwa Khalifa
Section Head - Digital service and E-payments Operations at Industrial Development Bank-IDBSection Head - Digital service and E-payments Operations at Industrial Development Bank-IDB
Ahmed Hassan AliAhmed Hassan Ali
Operations Manager, Banking Finance at Industrial Development Bank– Fayoum BranchOperations Manager, Banking Finance at Industrial Development Bank– Fayoum Branch
Prashanth KirushnamoorthyPrashanth Kirushnamoorthy
Administration Cum Accountant with Field Activities at Brightway Capital InternationalAdministration Cum Accountant with Field Activities at Brightway Capital International
SHAHANA SHERINSHAHANA SHERIN
Business Analyst- Freelancer at Hearlink Hearing Solutions LLCBusiness Analyst- Freelancer at Hearlink Hearing Solutions LLC