Mohamed Ahmed Khalifa Ali
sharjah,UAE
Summary
- I aim to achieve financial stability, improve my skills, and learn from those who preceded me in the career field
- Enjoys sharing knowledge and encouraging development of others to achieve specific team goals responsibilities in a suitable time
- Successful communication via actively listening and probing questions.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Banker
INDUSTRIAL DEVELOPMENT BANK
Sudan, Khartoum
01.2021 - 02.2022
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Handled high volumes of transactions during holiday seasons efficiently.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Won trust of clients through transparent communication methods.
- Promoted bank products and services to maximise customer investments.
- Evaluated financial statements, presenting key findings to stakeholders.
- Enhanced bank's reputation with excellent customer service skills.
Education
Bachelor Of Financial And Banking Studies - Banks
SUDAN INTERNATIONAL UNIVERSITY
Sudan 11.2014 - 11.2018
Banking And Financial Track Group - Banks
Course
Sudan 09.2017 - 09.2017
International Computer Driving Licence -
Course
Egypt 01.2024 - 03.2024
Qualified Accountant Diploma English course -
course
Egypt 07.2024 - 10.2024
Skills
- Enjoys sharing knowledge and encouraging development of others to achieve specific team goals
- Successful communication via actively listening and probing questions
- Deals with internal and external customers via telephone and email
- Resilience under pressure
- Interpersonal communication
- Negotiation
- Time-management
- Regulatory compliance understanding
- Client onboarding
- Microsoft Excel
- Savings accounts
- Interpersonal savvy
Languages
English
Intermediate
Arabic
Advanced
Timeline
Qualified Accountant Diploma English course -
course
07.2024 - 10.2024
International Computer Driving Licence -
Course
01.2024 - 03.2024
Banker
INDUSTRIAL DEVELOPMENT BANK
01.2021 - 02.2022
Banking And Financial Track Group - Banks
Course
09.2017 - 09.2017
Bachelor Of Financial And Banking Studies - Banks
SUDAN INTERNATIONAL UNIVERSITY
11.2014 - 11.2018
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