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Top-performing professional with substantial experience in banking and finance. Dedicated to establishing long-term relations with customers to demonstrate trust and decrease account closure rates. Adept at understanding customer needs to recommend appropriate banking products.

Seeking a position where I can utilize my 10 + years of customer service to improve customer satisfaction. I'm eager to find a company where my strong organizational skills, quality assurance, training experience can contribute to meeting the company goal.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback. Personable and dedicated Customer Service Representative with extensive experience in 17 industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.


  Established good working relationships with customers/clients.
  Developed new quality standards for better quality performance and reliability.
  Ability to organize, prioritize and work under extreme work pressure, heavy workload and deadlines.
  Strong personal communications skills

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Versatile team member offering over 6 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Mohamed Ahmed Khalifa Ali

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Banker

Education

Bachelor Of Financial And Banking Studies - Banks

Banking And Financial Track Group - Banks

International Computer Driving Licence -

Qualified Accountant Diploma English course -

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Qualified Accountant Diploma English course -

International Computer Driving Licence -

Banker

Banking And Financial Track Group - Banks

Bachelor Of Financial And Banking Studies - Banks

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