Mohamed Al katheeri
Abu Dhabi,UAE
Summary
Dynamic and results-driven professional with over eight years of experience in regulatory affairs, strategic planning, and compliance within the utilities sector. Proven track record of crafting seamless compliance strategies and driving organizational excellence through innovative leadership. Skilled in integrating customer service stakeholders into compliance initiatives to ensure alignment with organizational objectives. Hardworking professional with strong musical background and technical knowledge.
Overview
10
10
years of professional experience
2
2
Certification
Work History
Regulatory Affairs Maestro (Department Manager)
SWS
Abu Dhabi, UAE
06.2023 - Current
- Orchestrated seamless regulatory compliance strategies to navigate complex regulatory landscapes
- Integrated customer service stakeholders into compliance initiatives to foster collaboration and alignment with organizational objectives.
Head of Planning and Assurance Extraordinaire
SWS
Abu Dhabi
01.2022 - 01.2023
- Led strategic planning initiatives and implemented robust assurance processes to drive organizational excellence
- Orchestrated collaboration between customer service stakeholders to exceed expectations and deliver exceptional service.
Regulation Office Maestro
ADSSC
Abu Dhabi
01.2021 - 01.2022
- Directed regulatory affairs operations and set new benchmarks for compliance standards
- Facilitated effective communication and collaboration among customer service stakeholders.
Compliance Crusader
ADSSC
Abu Dhabi
01.2016 - 01.2021
- Pioneered a culture of unwavering compliance and inspired teams to pursue excellence relentlessly
- Infused customer service principles into compliance initiatives to enhance stakeholder experience.
Customer Service Virtuoso
ADDC
Abu Dhabi
01.2014 - 01.2015
- Nurtured customer relationships and delivered unparalleled service to ensure customer satisfaction
- Collaborated with stakeholders to embed customer service excellence in organizational culture.
Education
Bachelor's Degree - Statistics
United Arab Emirates University
Skills
- Regulatory Compliance Strategy
- Strategic Planning and Execution
- Process Optimization and Innovation
- Leadership and Team Empowerment
- Stakeholder Engagement and Relationship Building
- Creative Problem-Solving and Critical Thinking
- Communication skills
- Complex negotiations
- Competitive and trend analysis
- [Area of Expertise] production strategy
Certification
- Entrepreneurship in Emerging Economies
- Business Process Analysis & Modeling
- Risk Assessment
- Internal Audit Health and Safety Environmental (OSHAD)
- IMS ISO 9001, 14001, 45001 Internal Audit
- Understanding Research Methods
- What is Compliance - Penn University of Pennsylvania
- New Models of Business in Society - Darden School of Business
Languages
Arabic
Native
English
Native
Spanish
Beginner
Custom
Available upon request
Timeline
Regulatory Affairs Maestro (Department Manager)
SWS
06.2023 - Current
Head of Planning and Assurance Extraordinaire
SWS
01.2022 - 01.2023
Regulation Office Maestro
ADSSC
01.2021 - 01.2022
Compliance Crusader
ADSSC
01.2016 - 01.2021
Customer Service Virtuoso
ADDC
01.2014 - 01.2015
Bachelor's Degree - Statistics
United Arab Emirates University
Similar Profiles
Logan CalvertLogan Calvert
Parts Specialist at SWSParts Specialist at SWS
Nancy MacTierNancy MacTier
Bilingual Customer Service Representative at SWSBilingual Customer Service Representative at SWS
Sidney KingSidney King
Truck Driver at SWSTruck Driver at SWS