Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mohamed Al Marzooqi

Mohamed Al Marzooqi

Alain

Summary

Detail-oriented professional with strong expertise in Microsoft Office programs, including Excel, Word, and PowerPoint. Demonstrates exceptional time management, teamwork, and the ability to perform effectively under pressure. Committed to leveraging these skills to contribute to organisational success and achieve professional growth.

Overview

3
3
years of professional experience

Work History

Train for Work / Officer - Public Safety Dept.

Abu Dhabi Civil Defense Authority
Abu Dhabi
09.2024 - Current

1. Conduct community awareness sessions on public safety for university students, school students, and government entities.

2. Develop and deliver educational programs to promote safety practices and preventive measures.

3. Collaborate with educational institutions and government organizations to organize workshops and events on public safety topics.

4. Provide guidance and resources to enhance knowledge of safety protocols and emergency response.

5. Serve as a point of contact for public safety inquiries and initiatives within the community.

6. Identify and address safety concerns by implementing effective awareness strategies.

7. Monitor and evaluate the impact of safety awareness campaigns to ensure continuous improvement.

Ambassador of Customer Happiness

Emirates Health Services - Al Qassimi Hospital
Sharjah
06.2022 - 04.2024

1. Resolve issues and mediate between patients and doctors to ensure satisfaction and understanding.

2. Respond promptly to patient inquiries and provide accurate information.

3. Handle phone calls professionally and courteously, ensuring all queries are addressed.

4. Use the “Sehha” system to manage appointments and maintain accurate patient records.

5. Issue official letters to charitable organizations to assist patients in need.

6. Actively contribute to creating a welcoming and supportive environment for all patients.

7. Collaborate with staff and departments to improve patient experience and resolve challenges effectively.

8. Ensure adherence to organizational policies while providing compassionate and efficient service.

Education

Bachelor of Sociology -

Alain University

Skills

  • Using Microsoft Program (Excel, Word, PowerPoint)
  • Time Management
  • Teamwork
  • Work under pressure


Timeline

Train for Work / Officer - Public Safety Dept.

Abu Dhabi Civil Defense Authority
09.2024 - Current

Ambassador of Customer Happiness

Emirates Health Services - Al Qassimi Hospital
06.2022 - 04.2024

Bachelor of Sociology -

Alain University
Mohamed Al Marzooqi