Mohamed Ibrahim Alshishtawy
Sales Capability Manager (Learning And Development )
Dubai,Dubai
Summary
Enthusiastic Training Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Learning and Development and training in Sales. Motivated to learn, grow and excel in retail.
Overview
3
3
Languages
6
6
years of post-secondary education
13
13
years of professional experience
Work History
Sales Capability Manager (GCC)
HMD Global Oy
Dubai
02.2018 - Current
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Coordinated ongoing technical training and personal development classes for staff members.
- Managed new employee orientation training process for more than 100 employees each year across UAE and GCC.
- Assessed skill gaps for employees in Mobility department and developed training courses to meet identified needs.
- Delivered wide variety of courses focused on Sales Skills, Brand Representation and Competition Analysis topics to enhance communication, team cohesion and group performance.
- Developed surveys to identify training needs based on projected production processes and changes.
- Trained new hires to perform cross-training exercises with experienced workers.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
Regional Training Manager
Huawei Tech FZE
Dubai
05.2016 - 01.2018
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Assessed skill gaps for employees in Sales department and developed training courses to meet identified needs.
- Coordinated ongoing technical training and personal development classes for staff members.
- Directed training programs and development paths for managers and supervisors.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Implemented new learning strategies depending upon employees' skill levels.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
Regional Master Trainer
Samsung Gulf Electronics
Dubai
01.2013 - 04.2016
- Managed recruitment, training and development for highly effective sales team.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Designed and implemented sales training program and documentation.
- Developed and led group training courses to align with corporate sales and service goals.
- Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies achieve monthly and yearly targets.
Sales Executive
Hewlett-Packard (HP)
Dubai
11.2007 - 11.2011
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Aircraft Maintenance Technician Trainee
Emirates Airlines
Dubai
03.2007 - 09.2007
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Lubricated shafts, bearings and gears to maintain optimal performance.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Diagnosed faults and developed resolution plans.
- Operated power tools, gauges and testing equipment to adjust, repair and replace faulty components in aircrafts.
Education
Master of Science - Project Management
Middlesex University- UK
Dubai Campus 09.2013 - 11.2015
Bachelor of Engineering - Aerospace Engineering Technologies
Coventry University
Emirates Aviation College Campus 09.2012 - 11.2013
Higher National Deploma - Aerospace Engineering
Emirates Aviation College
Dubai 09.2007 - 11.2009
Skills
New hire on-boarding
undefinedFootball, Paddle tennis.
Regular sports player, very active, enjoys team Sports, group achievements encourages me towards the next, also helps knowing more about your strengths and how to improve your weaknesses.
Timeline
Sales Capability Manager (GCC)
HMD Global Oy
02.2018 - Current
Regional Training Manager
Huawei Tech FZE
05.2016 - 01.2018
Master of Science - Project Management
Middlesex University- UK
09.2013 - 11.2015
Regional Master Trainer
Samsung Gulf Electronics
01.2013 - 04.2016
Bachelor of Engineering - Aerospace Engineering Technologies
Coventry University
09.2012 - 11.2013
Sales Executive
Hewlett-Packard (HP)
11.2007 - 11.2011
Higher National Deploma - Aerospace Engineering
Emirates Aviation College
09.2007 - 11.2009
Aircraft Maintenance Technician Trainee
Emirates Airlines
03.2007 - 09.2007
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