Developed and maintained long-term relationships with key clients, ensuring customer loyalty and repeat business
Handled client relations in diverse platforms (Lovin & Smashi)
Skilled in presenting value propositions and closing high-value deals with b2b & b2c clients at all levels
Thorough understanding of product features and benefits, tailoring solutions to meet client needs.
Played an active role in creating sales strategies and initiatives that resulted in growth in key markets.
Conducted market analysis to identify emerging trends and business opportunities.
Social Media Manager
Dean's Business Team - AUS
Sharjah
10.2021 - 12.2022
Conducted a presence on-campus for the organization through Instagram, Facebook, and TikTok
Aided in the structure of on-campus events such as Sweat It Out
Contacted sponsors for organization events
Marketing Executive
Clapp
Dubai, UAE
07.2021 - 09.2021
Organized and contributed to the management of the main launch event and dealt with multiple suppliers.
Created relationships with high-end brands and onboarded them onto the application with their discounted offers.
Managed administrative logistics of events planning, including contract signing, fee collection, event booking, and event promotions.
Followed and reviewed competitor social media channels, content, and strategy to relay insights.
Executed brand activations.
Marketing Associate
Meshkah - Solar Panels
Cairo, Egypt
07.2019 - 09.2019
Achieved high sales and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Identified new targets, developed new business opportunities and presented product lines to customers.
Engaged with customers to effectively build rapport and lasting relationships.
Tracked stock using company inventory management software.
Sales Associate
El Haouna - Maintenance
Cairo, Egypt
07.2018 - 09.2018
Managed and supervised agency operations, supervising a team of 5.
Effectively managed contracts, negotiating specifications while ensuring legal compliance.
Consistently monitored tendencies of financial markets, analyzing trends and identifying risks to establish accurate business forecasts.
Reviewed technical documentation to complete equipment maintenance and repair.
Administrator
Alexandrina Bibliotheca
Alexandria, Egypt
07.2017 - 08.2017
Scheduled and coordinated the use of library equipment.
Revamped and regularly updated the library website.
Answered customers' questions via the library’s online chat reference service.
Taught kids about library practices via individual and group instruction.
Assisted students in locating and using library resources and assisted teachers with materials needed to enrich their classroom instructions.
Researched, planned informative library exhibits.
Education
Bachelor of Business Administration - Major in Management Information Systems with a Minor in Supply Chain Management
American University of Sharjah
Sharjah, UAE
09.2018 - 02.2023
Diploma of Higher Education - SABIS
International School of Choueifat
Sharjah, UAE
06.2018
Skills
Adept use of SAP S/4HANA
Proficient use of Microsoft Excel
Proficient use of R Studio
Team Leadership
Problem identification and solving
Risk assessment
Excellent time management
Commercial awareness
Languages:
Native In Arabic
Fluent In English
Fair In French
Timeline
Senior Commercial Executive
Augustus Media
04.2023 - Current
Social Media Manager
Dean's Business Team - AUS
10.2021 - 12.2022
Marketing Executive
Clapp
07.2021 - 09.2021
Marketing Associate
Meshkah - Solar Panels
07.2019 - 09.2019
Bachelor of Business Administration - Major in Management Information Systems with a Minor in Supply Chain Management