MOHAMED AMIRUDEEN
Dubai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure as a Data Analyst. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple roles and priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
SOFTWARE ENGINEER
HBZ Services FZ LLC
01.2019 - Current
- Developed new web-based customer account opening application.
- Determined operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Developed software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
- Investigated problem areas.
- Provided information by collecting, analyzing, and summarizing development and service issues.
- Accomplishes engineering and organization mission by completing related results as needed.
- Modified existing software to correct errors, upgrade interfaces and improved performance.
- Performed all testing and troubleshooting methods and documented resolutions in system.
- Making required changes in system as per customer requirement raised against change request and developed 3+ new user-facing features within week.
PRODUCTION SUPPORT ENGINEER
HBZ Services FZ LLC
01.2017 - 01.2019
- Proactively taken ownership and responsibility for support cases where and when required.
- Worked closely with developers to provide feedback on application designs based on user requirements.
- Addressed technical issues and guided end users through resolution.
- Wrote thorough and detailed case documentation to meet objectives for Case Quality and Customer Satisfaction scores.
- Collaborate with Application Engineers on more complex issues involving system integration and custom configurations
- Escalate customer issues to service manager/team as appropriate.
- Resolved average 5 raised incidents per day.
DATA CENTER ENGINEER
HBZ Services FZ LLC
01.2011 - 01.2017
- Worked in shifts and with teams to accomplish various IT projects including software and hardware deployment as per bank decision
- Installing specific banking application on Linux, Windows and Mac OS
- Configured call center server(Asterisk Software)
- Monitoring of various banking critical application processes and escalating case to concern team and to IT management
- Provided onsite and on call IT support to HBZ all branches globally
- Enhanced security measures through installation of firewalls, intrusion detection systems, and access control mechanisms.
- Maintained hardware and networks of HBZ UAE network
- Installing Linux, Windows, Mac and their various applications on user machines
- Configured proxy server(squid) in Linux environment
- Routine critical backups of database every 1 week.
- Configured routing servers and gateway machines for site connectivity in Linux environment.
NETWORK ENGINEER
ORIGIN ITFS PVT. LTD.
01.2010 - 01.2011
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Monitoring and fine tuning for system performance using system tools.
- Management of users account, password and files/folders permission.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Managed approximately 30 incoming calls, emails per day from customers.
LECTURER
OXFORD ENGINEERNG COLLEGE
01.2009 - 01.2010
- To teach at undergraduate level in areas allocated by Head of Department and reviewed from time to time
- To carry out research and produce publications, or other research outputs, in line with personal objectives agreed in staff review process
- To assist in development of learning materials, preparing schemes of work and maintaining records to monitor student progress, achievement and attendance
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
- Developed and hosted official website for college in July 2009.
Education
Bachelor of Engineering - Computer Science
M.A.M College Of Engineering
Tiruchirapalli, Tamil Nadu, India04.2008
Skills
- Power BI
- SQL
- Java
- HTML and CSS
- Unix/Linux
- SQL Databases
- Data Analysis
- Data Visualization and Presentations
- Business Intelligence
- Data Cleaning
- Data Modeling
- Backend Development
- Statistical Analysis
Certification
Microsoft Certified: Power BI Data Analyst Associate
Hobbies And Interests
Photography, Cycling, Chess, Movie
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
References
- DR. VIKAS JAYASREE, AVP, HABIB BANK AG ZURICH, +971 50 5035529, j.vikas@habibbank.com
- SENTHIL MURUGAN, AVP, HBZ SERVICES FZ LLC, +971 50 8870867, k.senthil@habibbank.com
Timeline
SOFTWARE ENGINEER
HBZ Services FZ LLC
01.2019 - Current
PRODUCTION SUPPORT ENGINEER
HBZ Services FZ LLC
01.2017 - 01.2019
DATA CENTER ENGINEER
HBZ Services FZ LLC
01.2011 - 01.2017
NETWORK ENGINEER
ORIGIN ITFS PVT. LTD.
01.2010 - 01.2011
LECTURER
OXFORD ENGINEERNG COLLEGE
01.2009 - 01.2010
Bachelor of Engineering - Computer Science
M.A.M College Of Engineering
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