Summary
Overview
Work History
Education
Skills
Accomplishments
Custom
Personal Information
Languages
Timeline
OperationsManager

MOHAMED ANTR ELMEZIN

ABU DHABI

Summary

My 18-year career has provided me with in-depth knowledge of various aspects of retail banking, including liability and asset management, wealth products, and both conventional and Islamic banking operations.

My experience extends beyond the front office to encompass back-office operations. This dual perspective allows me to understand the entire banking process and contribute to smooth and efficient workflows.

My experience extends beyond the front office to encompass back-office operations. This dual perspective allows me to understand the entire banking process and contribute to smooth and efficient workflows.

Overview

18
18
years of professional experience

Work History

AVP Manager Islamic CAD

FAB
AUH, UAE
10.2023 - Current
  • Follow and comply with policies,process and procedures for consumer banking including Islamic products.
  • Develop and implement a governance framework within CAD including work together with operational risk to develop RCSA and control enhancement .
  • Managed over 400 hundred applications per day.
  • Develop staff training programs and reference manuals with 20 sessions yearly .
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
  • Partnered with management team to optimise operations and reduce costs.
  • Reviewed reports from subordinate management to identify areas of opportunity.
  • Put in place clear controls for financial administration and business management.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Established strong rapport with stakeholders to enhance business credibility.
  • Recruited and managed senior staff with focus on delivering clear results.
  • brand Islamic Automation strategies that align with business plan
  • Perform and evaluate cases based on Risk and Shariah parameters and standard
  • Managing PF & C.C & Auto and staff Murabaha disbursal les
  • Managing After sales activates
  • Managing Islamic Operation Archive
  • Perform quarterly staff performance evaluations


Manager, Islamic - CAD

FAB
ABU DHABI
08.2019 - 09.2023
  • Brand Islamic Automation strategies that align with business plan
  • Perform and evaluate cases based on Risk and Shariah parameters and standard
  • Managing PF & C.C & Auto and staff Murabaha disbursal les
  • Managing After sales activates
  • Managing Islamic Operation Archive
  • Perform quarterly staff performance evaluations
  • Develop staff training programs and reference manuals.

Team Leader Retail Islamic CAD Operation

National Bank Of Abu Dhabi
ABU DHABI
08.2017 - 08.2019
  • Supervise the contract issuance to be as per Sharia and Bank police
  • Managing PF &C.C& Auto disbursal les
  • Managing Islamic Operation Archive
  • Brand strategies that align with business plan
  • Perform quarterly staff performance evaluations.

Senior Operation Ofcer Business Planning & Operation

National Bank OF Abu Dhabi
ABU DHABI
12.2015 - 08.2017
  • Analyst and provide the required proposal for restructure the Process and SLA
  • Make the require changing on current SOP's
  • Identify and address development needs
  • Develop staff training programs and reference manuals.

Customer Service Manager

Union National Bank
AJMAN
12.2014 - 12.2015
  • Provide full range of banking assets products( national loans & sme & credit cards & home nance )
  • Provide full range of banking liabilities products( xed deposit& wealth products & all savings plan )
  • Plan, assign and monitor work tasks for optimum team efciency
  • Perform quarterly staff performance evaluations
  • Formulate and implement customer service policies and procedures
  • Determine customer service requirements through surveys, focus groups and benchmarking best practices
  • Ensure the consistent achievement of customer service levels and standards
  • Develop departmental budget and control costs.

Customer Service Ofcer (member of service rst program)

First Gulf Bank
Sharjah
02.2006 - 11.2014
  • Led my branch team to be the rst branch between 24 branches for 4 consecutive years
  • Provide full range of banking products /services to the client carefully
  • Ministry shopper advisor
  • Gave training for all branches on customer serves manner and how to welcome the customer.

Education

certified Shari'a Advisor and Auditor CSAA - Islamic Banking

AAOIFI
Bahrain
04.2023 - 07.2023

Accountant -

Tanta University

Business administration - undefined

American university in Cairo

Certified in Islamic Banking - undefined

EIBFS
12.2017 - 05.2017

Anti-Money Laundering - undefined

FAB Academy
11.2021 - 05.2021

Skills

  • Process engineering
  • Customer Service
  • Analysis
  • Training and development
  • Public relations

Accomplishments

  • Integration Golden champion, ABU DHABI
  • Highest Successful Referrals For Wealth Sales On 2011, Sharjah
  • Performance recognition award October - December 2010, Sharjah

Custom

Residential

Personal Information

  • Date of birth: 05/12/1984
  • Nationality: Egyptian
  • Marital Status: Married

Languages

English
Fluent
Arabic
Native

Timeline

AVP Manager Islamic CAD

FAB
10.2023 - Current

certified Shari'a Advisor and Auditor CSAA - Islamic Banking

AAOIFI
04.2023 - 07.2023

Anti-Money Laundering - undefined

FAB Academy
11.2021 - 05.2021

Manager, Islamic - CAD

FAB
08.2019 - 09.2023

Certified in Islamic Banking - undefined

EIBFS
12.2017 - 05.2017

Team Leader Retail Islamic CAD Operation

National Bank Of Abu Dhabi
08.2017 - 08.2019

Senior Operation Ofcer Business Planning & Operation

National Bank OF Abu Dhabi
12.2015 - 08.2017

Customer Service Manager

Union National Bank
12.2014 - 12.2015

Customer Service Ofcer (member of service rst program)

First Gulf Bank
02.2006 - 11.2014

Accountant -

Tanta University

Business administration - undefined

American university in Cairo
MOHAMED ANTR ELMEZIN