Mohamed Arif Shaikh

Keeta is the international food delivery platform of Meituan, the world's
largest food delivery platform by order volume, connecting restaurants
with millions of consumers through technology-driven delivery solutions.

• Onboarded 130+ restaurant partners within the first three months while simultaneously managing an existing merchant portfolio, ensuring seamless activation, operational readiness, and partner success.
• Led end-to-end onboarding for new-to-delivery restaurants, covering menu engineering, pricing strategy, product positioning, operational readiness, and launch planning to accelerate time-to-market and maximise early sales performance.
• Developed and executed merchant growth strategies through seasonal campaigns, Ramadan promotions, weekend offers, combo deals, and discount bundles, driving higher order volumes, customer acquisition, and repeat business.
• Acquired and scaled high-potential restaurant brands, including Suni's Kitchen, Kabab Bombay Chain, Garden of Spice, Celebration Bakery and Amo Abu Aljoud Restaurant, converting initially hesitant merchants through data-driven commercial pitches and strategic partnership development, ultimately surpassing competitor order volumes.
• Built and maintained long-term relationships with restaurant owners, providing ongoing commercial consultation, business reviews, and actionable growth recommendations that contributed to 25% month-over-month portfolio growth.
• Keeta is the international food delivery platform of Meituan, the world'slargest food delivery platform by order volume, connecting restaurantswith millions of consumers through technology-driven delivery solutions.

• Managed the full SaaS sales process from lead generation to demo, negotiation, and closing.
• Managed a pipeline of 30–50 active sales opportunities.
• Achieved 100–120% of annual sales targets for three consecutive quarters.
• Generated $300K–$500K in new Annual Recurring Revenue (ARR) through B2B SaaS sales.
• Sold SaaS solutions to mid-market and enterprise clients in retail, manufacturing, and oil & gas.
• Used LinkedIn Sales Navigator, ZoomInfo, Lusha, and Apollo for lead generation and prospecting.
• Increased demo conversion by 20% through effective prospecting and follow-ups.
• Generated leads through cold calling, referrals, and networking.
• Sold SaaS solutions including Asana, ClearTax, Freshworks, and Lark.
• Used HubSpot to manage the sales pipeline, track performance, and prepare weekly sales forecasts.

• Expert in cash management with a track record of zero discrepancies, excelling in upselling and cross-selling Travelex products to meet individual KPIs.
• Proficient in KYC compliance (CID, CDD, EDD) aligned with Central Bank of UAE regulations, ensuring adherence in all transactions.
• Vigilant in An-Money Laundering enforcement, promptly escalating suspicious transactions and upholding Central Bank of UAE compliance across functions.
• Skilled in training new hires on Compliance, Operations, AML protocols, and cash handling best practices
• Committed to strict adherence to company policies, including audit, risk management, health & safety, security, and compliance standards.

• Conducted passenger checkin procedures using SITA and ALTEA systems with accuracy and efficiency.
• Assisted with checkin formalities, immigration clearance, and boarding processes.
• Greeted and guided passengers at both departure and arrival areas, ensuring a smooth and welcoming travel experience.
• Provided dedicated assistance to wheelchair passengers and Meet & Assist clients, ensuring comfort and timely support.
• Informed passengers about airport facilities, services, and travel procedures.
• Directed and advised passengers regarding visa checks and visa change requirements.
• Offered consistent support and guidance to passengers, enhancing customer satisfaction and operational flow.