Python, SQL
Mohammed Arshad
Diagnostic Technician
Ajman
Summary
Technical Assistant with 3+ years in the automotive industry, skilled in preventive maintenance, diagnostics, and EVHCs. Proficient in tasks like disc machining, brake overhauls, and air conditioning operations. Committed to customer guidance and adherence to the ‘fix it right' principle and 5S standard. Experience as a QA/QC Intern at Royal Enfield, skilled in material analysis, pre-inspection of assembled parts, and material testing. Excels in record maintenance and data review for accuracy trends. Seeking a challenging role to leverage these skills.
Overview
4
4
years of professional experience
1
1
Certification
4
4
Languages
5
5
years of post-secondary education
Work History
Diagnostic Technician
Al-Futtaim Motors, Toyota & Lexus Division
01.2022 - Current
- Conducted contract-based Preventive Maintenance Service (PMS), special service campaigns, and diagnostics using Global Tech Stream (GTS).
- Performed 15-minute Electronic Vehicle Health Checks (EVHCs) using Special Service Tools (SST), inspecting components for potential failure.
- Carried out approved tasks such as disc machining, brake overhauls, suspension work, and air conditioning operations.
- Guided customers on effective technology use, enhancing their overall experience. - Surpassed H1 2023 benchmarks in productivity, utilization, and efficiency.
- Adhered to the "fix it right" principle, 5S standard, and Health, Safety, Security, and Environment (HSSE) guidelines to maintain performance. - Collaborated with team members to ensure timely project completion and delivery.
QA/QC Intern
Royal Enfield Manufacturing Plant (OEM)
09.2020 - 05.2021
- Conducted material analysis for warranty parts from the field to determine the Root Cause Analysis (RCA) of each failing component.
- Provided comprehensive support for the assembly line by pre-inspecting assembled parts using the SRK method prior to mass production.
- Participated in material testing processes including heat treatment, plating/coating, and New Product Development (NPD) for gears, shafts, fasteners, and ABS materials.
- Maintained comprehensive, accurate, and legible test records, reviewed data for accuracy and trends, and communicated concerns to supervisor and manager.
- Updated recorded Material Test Report (MTR) data into SAP Quality Management (QM) and Google Sheets databases to compile comprehensive testing reports and prepared Non-Conformance Reports (NCR).
Trainee Technician
PEEYESYEM Hyundai Dealership
08.2019 - 07.2020
- Executed duties as a Technical Assistant, guaranteeing complete customer satisfaction by diligently addressing their concerns.
Education
Bachelor of Engineering - Mechanical Engineering
Anna University
Chennai, India 08.2015 - 04.2019
High School (+2) - Computer Science
Muhyiddeen Higher Secondary School
Kayalpattinam, Tamil Nadu. 03.2014 - 03.2015
Skills
Automotive Manufacturing
Core Engineering and Technical Knowledge
Diagnostic Equipment Operation
Good Administration and procedure adherent
Able to lead a Team (Leadership)
Organized and Self-Determination
Interpreting and Analyzing Data
Accomplishments
- Appreciation: Q4, 2nd Highest Productivity in 2023.
- Appreciation: Q3, 2nd Highest Sold Hours in 2023.
- Appreciation: Q2, Top Performer in EM Sold Hour 2022.
- Training & Assessment: Level 2 fire warden training and assessment by SAVEFAST academy, Nov2022.
Software
SAP
MS Excel & Word
Documentation and Reporting
Certification
GP4 - Gold level Certified Lexus Technician
Timeline
Diagnostic Technician
Al-Futtaim Motors, Toyota & Lexus Division
01.2022 - Current
QA/QC Intern
Royal Enfield Manufacturing Plant (OEM)
09.2020 - 05.2021
Trainee Technician
PEEYESYEM Hyundai Dealership
08.2019 - 07.2020
Bachelor of Engineering - Mechanical Engineering
Anna University
08.2015 - 04.2019
High School (+2) - Computer Science
Muhyiddeen Higher Secondary School
03.2014 - 03.2015