I am a detail- oriented professional who has been consistently praised as results- oriented by my co-workers and management. Over the course of my 9- year career, I've developed a skill set directly relevant to the Housekeeping manager role, including back-of-the-house operations, inventory control and inventory planning and control. Over all, I have consistently demonstrated interpersonal, leadership and multitasking abilities in every aspect of my housekeeping manager role at GLB.
Overview
5
5
years of professional experience
Work history
Housekeeping Manager
GLB Food and Beverage llc
Dubai, UAE
03.2023 - Current
Handling all contractor’s to ensure all the work is completed as per the schedule.
Handling the housekeeping department to ensure the daily activities are carried out as per the restaurant standard.
Monitoring the night shift deep cleaning activities to ensure all areas are cleaned well with scrubbing machines as per the requirements.
Monitoring the fire and safety team to ensure all safety systems work healthy as per emaar standards.
Doing regular walk through in the restaurant to ensure all areas maintain the hygiene standards.
Doing the maintenance daily check up making sure all systems are working healthy.
Diverting the maintenance issues on a daily basis to relevant departments
Working with the kitchen department to ensure all equipment is working in good condition.
Working with kitchen team
Handling the emaar permits (PTW & Malls) for the contractor on a weekly basis for- Grease trap cleaning, general maintenance PPM, Elevator PPM, Fire and safety system, Gas and so on.
Handling the permits for PPM activities.
Monitoring the HK team to ensure all are following the hygiene and grooming standards.
Checking the contractor reports after the work completion such as- Grease trap and sump pit cleaning, general maintenance, equipment, and all other daily reports.
Analyzing the monthly audit report taking corrective action.
Preparing a monthly report to submit the higher management.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Preparing monthly reports
Housekeeping Supervisor/ Operation In-charge
Zaya Living- Zaya Group
Dubai
11.2020 - Current
Joined in pre-opening team of this great zaya living 4
Hotel that opened in Nov 2020 as well as working as in charge of housekeeping Zaya hameni which begun operation on Apr 2021
Looking overall housekeeping operation
Responsible of pre-opening housekeeping operation
Preparation of all storage rooms Laundry and Housekeeping
Start all the standards and procedure for the Departments and the daily operation day
Conducting the daily training and implementing the task to the staff
Monitoring the laundry daily basis operations
Checking PROTEL system and inspecting the rooms daily basis.
Housekeeping Supervisor
Roda Hotels & Resorts
Dubai
02.2019 - 10.2020
Inspects the cleaned rooms before arrival
Assigning the staff to prepare vacant dirty in the morning to make sure to prepare the room on arrival
Coordinate with Front office for room of pick up, special attention, VIP arrivals to prepare accordingly
Handle guest request and complaints with care and follow up effectively to enhance guest satisfaction
Inspecting all the rooms such as VIP, handle with care, and sleep out make sure cleanliness followed up with standards
Reporting to engineering department about the damages or maintenance requirement for arrival rooms as well as occupied rooms
Monitoring about the lost and found procedure are followed from the housekeeping staff to make sure all reported and handover as per hotel policy
Investigates complaints regarding housekeeping service and equipment, and takes corrective action
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments